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Location
Reviews
5 / 10
Keep your expectations low.
It was close to the train station, there was a nice bakery for breakfast which is 3-4 minutes walk from the place. Clean enough to stay. Might be a good choice for familes but...
The house smelt musty, we had to leave all the windows open before we went out to keep the house aired out all day which helped a little with the musty smell. And in one of the rooms, the window was stuck and it was nearly impossible to open. Even the air conditioner smelt bad for the first couple of hours.
4 / 10
Bathroom is horrible
English follows
バスルームの写真が掲載されていなかったので少し気になっていましたが、実際に行ってみて、その理由が分かりました。バスルームの壁にはカビがあり、かなりひどい状態でした。入った瞬間に「だからバスルームの写真がなかったのか」と思いました。この状態なら、写真を見たら泊まろうと思う人は少ないでしょう。実際の状態を隠すために、あえて写真を掲載していないように感じました。
また、到着して部屋に入った瞬間、巨大な死んだゴキブリがありました。とても不快な第一印象でした。
ベッドについても、写真では高さのあるヨーロッパ式のベッドのように見えましたが、実際には低い台の上にマットレスが置いてあるだけでした。ベッドが低いこと自体は、特に問題にするつもりはありません。しかし、予約時にグループの中に足に問題がある人がいるとホテルに伝えていました。それなら、少なくともベッドが非常に低いことを事前に知らせてほしかったです。
掲載されている写真と実際の部屋との違いが大きく、とても残念でした。
There were no photos of the bathroom, which I found a little strange, but after arriving, I immediately understood why. There was mold on the walls, and the bathroom was in a really terrible condition. The moment you walk in, you understand why there are no photos of it — because if people saw the bathroom beforehand, many of them would probably not choose to stay here. It honestly feels like the bathroom was deliberately left out of the photos to hide its actual condition.
Also, as soon as we arrived and entered the room, we found a huge dead cockroach. It was a very unpleasant first impression.
The beds were also photographed in a way that made them look like proper European-style beds with some height. In reality, they were simply low platforms with mattresses on top. I would not normally complain about the beds being low, but when I made the reservation, I specifically informed the hotel that one person in our group had a leg problem. Given this information, they could at least have warned us in advance that the beds were extremely low.
Overall, the difference between the impression created by the photos and the actual condition of the room was very disappointing.
1 / 10
Bad for Asians
NA
Bad/unprocessed hot water was coming from tap. No water system for cleaning ass in Toilet. Bed made sound and disturbed my sleep. Very less utensils for 6 people. Ac was not for hot air in night.
10 / 10
odličan apartman za duži boravak u Tokiju
Ono što nam je bilo dobro je pre svega komforan i nov smeštaj. Cela zgrada je nova. iako smo bukirali drugi smeštaj pa su nam se vlasnici javili i ponudili ovaj. u početku nismo mislili da prihvatimo ali kada su nam potvrdili da smeštaj ima šest redovnih kreveta pristali smo. Na deset minuta hoda je Zošiki željeznička stanica pored koje imate ogroman super market na četiri sprata. Za nam sjajno sa obzirom da smo sami pripremali hranu ili kupovali gotovu hranu koja je veoma povoljna u supermarketu. U okviru zgrade ima i / eleven ukoliko vam nešto zatreba koji radi 24/7. U apartmanu ima po jedna šerpa i tiganj i ostali pribor za ručavanje. U apartmanu kao ni na terasi nema pušenja pa morate otići izvan zgrade ili kod 7 Elevena. Sve u svemu odličan apartman.
Jedna od retkih stvari koja nam se nije dopala je to da su kreveti mobilni na točkovima pa se često pomeraju. Sam apartman je relativno dalje od Tokija pa do glavnih stanica treba bar pola sata do sat vožnje vozom.
Comodità nella posizione e nella quantità di posti letto
7 / 10Good·Jun 2026
Localização próxima a estação e aeroporto foram providenciais pra comodidade de um grupo de 16 pessoas.
O banheiro de um dos apartamentos precisa de uma pintura nova.
10 / 10Outstanding·May 2026
Çok beğendim
Hiç bir eksik bişey görmedim gayet güzel
5 / 10·Sep 2026
It was close to the train station, there was a nice bakery for breakfast which is 3-4 minutes walk from the place. Clean enough to stay. Might be a good choice for familes but...
The house smelt musty, we had to leave all the windows open before we went out to keep the house aired out all day which helped a little with the musty smell. And in one of the rooms, the window was stuck and it was nearly impossible to open. Even the air conditioner smelt bad for the first couple of hours.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Grace Heiwajima by Tranova. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Grace Heiwajima by Tranova pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grace Heiwajima by Tranova?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
"Ono što nam je bilo dobro je pre svega komforan i nov smeštaj. Cela zgrada je nova. iako smo bukirali drugi smeštaj pa su nam se vlasnici javili i ponudili ovaj. u početku nismo mislili da prihvatimo ..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Key access
Contactless check-in/out
Fire alarm
Cleaning products
Map of Japan
Ratings and reviews
7.4 / 10
Good(46 Ratings)
100% verified reviews
7 / 10Good·Jun 2026
Comodità nella posizione e nella quantità di posti letto
7 / 10Good·Jun 2026
Localização próxima a estação e aeroporto foram providenciais pra comodidade de um grupo de 16 pessoas.
O banheiro de um dos apartamentos precisa de uma pintura nova.
10 / 10Outstanding·May 2026
Çok beğendim
Hiç bir eksik bişey görmedim gayet güzel
5 / 10·Sep 2026
It was close to the train station, there was a nice bakery for breakfast which is 3-4 minutes walk from the place. Clean enough to stay. Might be a good choice for familes but...
The house smelt musty, we had to leave all the windows open before we went out to keep the house aired out all day which helped a little with the musty smell. And in one of the rooms, the window was stuck and it was nearly impossible to open. Even the air conditioner smelt bad for the first couple of hours.
$$$$
7.4Good
(46 Ratings)
"Ono što nam je bilo dobro je pre svega komforan i nov smeštaj. Cela zgrada je nova. iako smo bukirali drugi smeštaj pa su nam se vlasnici javili i ponudili ovaj. u početku nismo mislili da prihvatimo ..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Japan
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Key access
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Grace Heiwajima by Tranova. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Grace Heiwajima by Tranova pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grace Heiwajima by Tranova?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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