Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
4 / 10
Disappointed with the attitude and threats from owners plus no bedding
The apartment itself is nice and in a very good location for cycling in the Pyrenees, with some lovely views from the balcony. There were plenty of cooking utensils, a TV, and the two bathrooms were a real bonus.
Just one week before our trip, we were contacted and told that we needed to bring our own bedding and towels. Fortunately, we were travelling by car, as this could have caused a significant problem with luggage and weight restrictions if we had been flying.
The washing machine was also disappointing, leaving clothes very damp, and there was no real facility for drying clothes. The swimming pool was closed during our stay, which was another disappointment.
We were also presented with a three-page inventory listing virtually every item in the apartment. Presumably, this is intended to be checked with the owners, otherwise it has little practical relevance for guests.
Most disappointing, however, was the number of messages and instructions regarding leaving the apartment exactly as we found it. These included instructions to clean the toilets, dispose of rubbish, charge the vacuum cleaner, empty the dishwasher, and put tea towels and bath mats into the bins provided. This was accompanied by the warning of a €75 fine if everything was not completed to a satisfactory standard.
We found this approach rather excessive and, frankly, insulting. It made us feel more like we were being given a list of cleaning duties than enjoying a holiday, and unfortunately it tainted our overall experience of what is otherwise a perfectly nice chalet.
We have previously stayed at Les Balcons de la Neste, and for future trips to the area we will return there. We did not experience any of these issues during our previous stay, which makes the contrast particularly disappointing.
10 / 10
Se está agusto
La distribución del apartamento y su equipamiento.
La piscina de la instalación
Solo facilitan una llave.
8 / 10
Un week end. En famille
Propreté excellente. Calme. Proche Station de ski. Idéal famille avec enfants
Literie moyen. Pas de draps pas de serviette fournis
9 / 10
Idéal pour vaccances au Sport d hiver, bien situé par rapport aux stations environnantes.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartement chaleureux chez Nadège et Raphaël. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Appartement chaleureux chez Nadège et Raphaël. Enjoy the water!
Is Appartement chaleureux chez Nadège et Raphaël pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartement chaleureux chez Nadège et Raphaël?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and heating.
Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Arreau
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartement chaleureux chez Nadège et Raphaël. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Appartement chaleureux chez Nadège et Raphaël. Enjoy the water!
Is Appartement chaleureux chez Nadège et Raphaël pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Appartement chaleureux chez Nadège et Raphaël?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and heating.
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