Details

Living room, Photo of the whole room, Dining area, Bedroom

GuestHost - Porta Nuova Shiny Studio Flats

7.3 / 10

Good(121 Ratings)

$$$$

Apartment in Turin

3 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Location

city location on map

Reviews

2 / 10

Disappointing apartment in a good location

The location was good near Porta nova train station, and the whole area was very walkable The building had an elevator and was easy access It’s a great city and we made the best of it. The cleaning guy came in and cleaned it as much as he could just so we could stay there. It also does not look like the photos. They said it had one bedroom with two beds and it didn’t have that -so good luck if you rent there.

There’s no one really managing the property. It’s owned by some company that has 70+ locations all throughout ITALY so the key was not in the lockbox and we couldn’t get in. They kept us waiting for hours until a cleaner came. The apartment had not been cleaned the apartment was a big mess that was garbage and broken bottles in the kitchen. The barstools were stained and broken bedroom was dirty. All the floors were dirty. The bedspread was stained the kitchen had very limited items only one coffee cup I could go on and on, so if you decide to go there, you have no guarantee that it’s going to be managed well and that somebody will have the keys where they say they’re going to have the keys, etc. so you have to be careful. The location is good but you don’t know what you’re getting. It doesn’t look like the pictures so we had a big hassle just trying to get into the property eventually of course a cleaning staff member showed up, but this place is completely managed by businesses and they answer your questions with AI so you have no real human except for one cleaning person. I tried talking to the management company through the Booking site and all I got was AI flavored answers about an apology and they hoped my rest of my day was good etc. so no taking responsibility and no accountability for the lack of keys and the lack of cleanliness of the apartment.

1 / 10

Horrible!

Nothing. In 10 years, I have been using Booking.com and several years as a Genius member, this has been by far the most disgusting experience.

1. You have to collect the keys of the apartment in an office building about half an hour from the actual apartment. 2. The light in the bathroom was not working, we were without light for 24 hours, a staff of the property came to change the light bulb, but the light was still defective and not really safe as it was lightning from time to time. 3. Coffee machine and kitchenware were broken, another staff member came, but he could not fix them and he asked our availability to wait for a third technician a few hours later, something which we declined because we had no time to be available to repair all the deficiencies of the apartment plus we were about to leave the apartment for good. 4. Many utensils and the couch were dirty with old stains. 5. The worst was that at the end, when we asked for a reimbursement for the many inconveniences we had to suffer (no light in the bathroom, no use of the kitchen, dirty utensils and couch, time lost to wait for 2 technicians and request to wait for a third one), the property subtly accused us to have stolen some towels so that probably, in their mind, this would somehow pair our request for a reimbursement. Of course, we did not touch any towel, but this episode completed our horrible experience. LAST WARNING: This apartment is managed by a Milan-based company, Clean BnB, just be careful in case you come across one of their offers. Again, in 10 years of travelling through Booking.com and thousands of stays all over the world, this has been by far THE WORST!

6 / 10

Pleasant

great position, right in the city center and close to the station, clean apartment, wi-fi working fine

at the moment of the check in organisation I was asked to go to their office to pick up the keys, or pay 12 euro to have somebody at the apartment to let me in, despite being specified that keys would have been at the reception, all the communication was via whatsapp, despite my email being provided in the booking, and document registration done via mobile camera, noisy, no isolation between apartments/room, apartment with just essential, bathroom is quite old, everything should get a refresh and an upgrade.

5.8 / 10

Okay

The property is very near to the train station and at 10 minutes from Egyptian Museum. Near the property there are many restaurants and Bar/Pub

The apartment is not maintained as it deserves. Appliances are dusty and the bath is old and ruined by time.

Photos

Living room, Photo of the whole room, Dining area, Bedroom

Facade/entrance

Facade/entrance

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GuestHost - Porta Nuova Shiny Studio Flats

Living room, Photo of the whole room, Dining area, Bedroom

Facade/entrance

Facade/entrance

Other

Other

7.3Good

(121 Ratings)

"Great room and very helpfull people."

Verified guest

Don't miss out! Price and availability may change

7.3 / 10

Good(121 Ratings)

Apartment in Turin

3 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this apartment rental

Prime City Center Location

Amenities

Free WiFi/internet

Air conditioning

Non-smoking

WiFi/Internet

Accessible by lift

Cleaning products

Map of Turin

city location on map

Ratings and reviews

7.3 / 10

Good(121 Ratings)

100% verified reviews

10 / 10Outstanding·Oct 2026

La posizione e l’ampio living

Manca il divano letto

10 / 10Outstanding·Sep 2026

Il palazzo e' in un'ottima posizione centrale in una zona bellissima. L'appartamento pulitissimo, spazioso, comodo e confortevole con appunto tutte le comodità che fanno piacere agli ospiti. Bagno comodo con doccia confortevole, cucina con frigorifero, condizionatore, ventilatore e TV.

9 / 10Outstanding·Aug 2026

Le grand espace de vie et la luminosité.

5 / 10·Oct 2026

La pulizia e la posizione

Manca una tenda in camera da letto per la privacy e si è costretti a tenere chiusi gli scuri, un posto dove poggiare gli asciugamani, dove poggiare un beauty case, una lampada su un comodino. Poltrona e divano con tappezzeria molto macchiata

$$$$

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at GuestHost - Porta Nuova Shiny Studio Flats. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is GuestHost - Porta Nuova Shiny Studio Flats pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at GuestHost - Porta Nuova Shiny Studio Flats?

We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and accessible by lift.

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