Secrets Akumal Riviera Maya - Adults Only - All Inclusive

I've stayed at different resorts all over the Cancun area. If you're wanting a resort for attention to detail and personal service and excellence, this is your resort. Each building has its own personal concierge waiting to help you with anything that you need. Check in was effortless. Entertainment was unique and fun. Food was outstanding. What particularly stood out to me with the food, especially at buffet's, was that during outdoor events everything was covered. Restaurant dining was delicious. Do not miss the french bistro called Bordeaux. It was a dining experience trying both unique foods as well as familiars like surf and turf. The beach generally had a lot of sargasm, but in the morning it was definitely beautiful, clear and clean, so if you're doing anything involving the water, I would suggest going early in the morning at 8 o'clock. In the evening is when the beach tends to get worse, but overall, they keep it clean. If you walk down the beach and find somebody with a blue shirt, ask about a personal private boat tour out to see the turtles and snorkel. $45 pp was cheaper than going out with a big group. They led us all around and we didn't have to do any work, but watch everything underneath! The relaxing pool, it's very nice plus they have a ping pong table. Also, walk down the beach and go out by the dive center to the little town of akumul. Not too big, but they may have souvenirs less expensive. This was a trip to remember! Have fun and remember to relax!

Staff was great!

Loved the setup and constant attentive service that was always present but not intrusive. Many thanks to Antony and Alon Their knowledge of Akumal and great instruction made kayaking fun! Stretching (yoga) in the morning with Malina was awesome! The shows were good. The lady who played the violin outside Rendezvous was amazing!!! The massage by Ms. Valerie was amazing! She was very gentle always asking if I was alright, taking all the tension out of my body. Props to her! Also enjoyed the activities at the beach and the main pool. The rooms were wonderful. All of the restaurants were great but we really enjoyed Oceana and Portofino The chef is superb

Secrets Akumal was our first AI and did not disappoint. From arrival to departure and nearly everything in between, it was a great experience. All of the staff were extremely friendly and helpful with the exception of a poor experience in the spa with an individual staff member. They did try and schedule a timeshare sales pitch upon arrival, but I politely declined and they weren't pushy. Gina our concierge was amazing. She went above and beyond to make our trip special and accommodate our needs. Even getting me a wireless cellphone charger when mine broke. The food was better than expected and we ate a lot. Pretty much every day has events with buffets on top of the restaurants. The only reservations we needed were for Hibachi. The fresh made Pizza was honestly our favorite. So delicious. We spent a lot of time at the main pool with the swim up bar. It's a nice temp and good depth for just hanging out. Plus they have different activities every few hours. Entertainment was good, but it gets a bit redundant after a few days. Musical acts by the lobby bar were good. Now the bad. It's Sargassum season so the beaches and water are nasty and stink like sewage. They cleaned the beaches constantly, but they were fighting a losing battle. The water does clear up about 20 feet out and we were able to snorkel, but you're swimming in Sargassum. Vendors constantly try to sell items and turtle snorkeling on the beach. All in all it was great.