Country Inn & Suites by Radisson, Portage, IN

Linda at front desk was literally the best check in experience I have had in my whole life. She was busy when I walked it, but looked around the man she was helping and made eye contact with me and smiled. Genuinely. It also said I'm crazy busy but I'll be right there. hello. I see you. I was impressed from the jump and then when it was my turn I couldn't believe how wonderful she was to me. We immediately started joking back and forth and determined that we could be friends. She checked me in all the way and I was hoping to see her in the morning as I left. She was simply amazing. We go upstairs and the room was not what I had booked. there were two queen beds, but no sofa pull out that would sleep two more. The granddaughters were disappointed but before we unpack I said wait, let me go just talk to Linda. Even when I presented her with an issue she was just as kind and even more accommodating. They no longer had Queen suits, so she upgraded us to a King family suite I believe she called it. She turned to Tracy and asked if it was ready and she said let me sweep it and it will be, with joy and friendliness! The suite was unbelievable! The kindness and care is unmatched and so refreshing! We visit the area at least once a year and this will be the only place we ever stay.linda is a rockstar and you could never pay her what she's worth, but she deserves a raise and a bonus! Many thanks and best regards, Amy Turner Remember not all the Wonder or lost😎

We had a great day! It’s a wonderful hotel. Very clean in the staff was exceptional. Linda at the front desk went above and beyond. Highly recommend and we would definitely stay there again.

Good night sleep

Clean room courteous staff and good parking