Boutique hotel in Playa del Carmen
3-Star Boutique Hotel
Reasons to book
Well priced for this locationPriced under area average
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Includes essentials and more
About this boutique hotel
Along with an outdoor pool, this smoke-free hotel has a rooftop terrace and a 24-hour front desk. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a library, tour/ticket assistance, and multilingual staff assistance are onsite.
Illusion Boutique Hotel offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Cable television is provided.
Recreational amenities at the hotel include an outdoor pool.
Illusion Boutique Hotel offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Cable television is provided.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Amenities
Non-smoking
Map of Playa del Carmen
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jul 2026
Great aervice
10 / 10Outstanding·Jun 2026
Was excellent service, rooms was clean, a/c very very good :) iur favorite time was at the breakfast. Be sure that you carry on extra cash for tips and extra food. Pool its more like big spa but very very good time we spended at the top roof. Thank you!! God Bless you.
10 / 10Outstanding·Apr 2026
Staff was friendly and helpful!
6 / 10Average·Jun 2026
The location is great. Abundant shopping and restaurants. The hotel itself needs some work. The towel rack was broken so we had to hang our towels over the sink. One of the dispensers that holds the soap and conditioner in the shower was missing from the wall. We were given one towel each for a 4 day stay. There was only one iron for the hotel so we decided to iron all of our clothes for the entire stay at one time because the iron had to be returned to the front desk. The breakfast was so disappointing. One item per person. For example, I could get eggs and my husband could get bread. Anything additional had to be purchased. So we decided to eat out every day for breakfast. When the room was cleaned, no fresh towels were given. The first room we were given had a terrace but the door didn’t lock. We were only on the second floor so we were very concerned about safety. We asked to change rooms. None of the terraces locked so we agreed to a room with no terrace. The staff were nice and the hotel was clean but we wouldn’t stay here again.
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7.6Good
(873 Ratings)
"Great aervice"
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