Microtel Inn & Suites by Wyndham Burlington

Breakfast was not good. In fact it wasn’t even a breakfast. All u had was cold cereal but no regular size bowls. Your orange juice was terrible. If you put in your things and you say breakfast I expect eggs, meat, sausage gravy, and maybe fried potatoes. Everything else was GREAT. .. But if I see on the menu breakfast I expect breakfast. I won’t be back because I expected breakfast. Not just waffles and cold cereal.

This hotel runs the incidentals as a charge rather than as an authorization. I caught this and called the hotel asking for a refund of the $100 incidentals charge. I was told it should be back in my account within 24 hours. 48 hours later it still isn’t returned. Just called the hotel again and was told it takes 5-10 business days for the refund to take place. When I told the woman this is why it should be an authorization rather than a charge she couldn’t care less what I had to say. This is a poor business practice and it makes me wonder if there are people who have paid this that never caught the incidental being a charge rather than an authorization. There should be an audit done on this hotel to ensure everyone has had their incidental charge returned unless they did damage to the room. That was not the case with my stay.

It was a great cheap option!

Great place to stay. Rooms were clean. House keeping was great. Our favorite was the Lady named Pression