Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management
8.5 / 10
Excellent(1,392 Ratings)
$$$$
Apartment in Malacca
10 guests · 3 bedrooms · 2 baths
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
5 / 10
With the security surrounding the infrastructure and the pool it felt like a safe environment.
Breakfast was not included. The email link inviting you to a neighbourhood is slightly confusing. It was basic, but expected a higher level for the price paid.
I would question whether the linen had been washed, especially between our first and second visits, because it didn't feel or smell fresh. The towels were pea-thin, with the selvedge fraying, and one stank as if it had never been washed in clean water. No bathroom floor mat; towels are well past their use-by date. The hallways and exterior doors were neglected and dusty. The mirrors were dusty and only wiped to a certain height, as if someone had put a mop on them.
The pool had many missing tiles, and many sections were roped off and inaccessible; maintenance is required.
1 / 10
Save yourself
The distance to the city.
Our stay was extremely disappointing from the moment we arrived.
As soon as we opened the door, we were greeted by a strong, unpleasant smell, similar to the stale, greasy cooking fumes of a kitchen that had been left sealed and unused for months. The floors felt sticky underfoot, and the tables were greasy, with visible oil marks, as though they had not been properly wiped down after the previous guests’ meals. I have attached photos as evidence for reference.
We immediately reported these issues to customer service, and to their credit, they responded promptly and professionally. After I requested it, they arranged for cleaning staff to come over and address the smell and the dirty surfaces. However, it was clear that these were not issues that could be fully resolved with a quick clean, given the overall condition of the unit.
We also discovered that the rubbish had not been cleared before our arrival. Again, it was only removed after we raised the issue and requested that it be taken care of.
To make matters worse, we later spotted small cockroaches in both the bedroom and the living room. By this point, I was honestly at my breaking point. Who would expect to spend their holiday sharing their accommodation with cockroaches?
Things got even worse when we went to bed that night. Shortly after lying down, we started experiencing intense itching all over our bodies. We suspected that the bedding might have a dust mite issue, although we could not confirm the cause. By the following morning, I had developed an allergic reaction on my foot, which made the experience even more distressing.
Overall, this was an extremely unpleasant and disappointing stay, with multiple cleanliness and hygiene issues that should have been addressed before guests checked in.
9 / 10
Nice stay in Melaka. 10 min drive to Jonker’s street
Well maintained and very good location.
Nothing much.
10 / 10
The room is clean and high sanitary with kindly staff.
Breakfast was not included. The email link inviting you to a neighbourhood is slightly confusing. It was basic, but expected a higher level for the price paid.
I would question whether the linen had been washed, especially between our first and second visits, because it didn't feel or smell fresh. The towels were pea-thin, with the selvedge fraying, and one stank as if it had never been washed in clean water. No bathroom floor mat; towels are well past their use-by date. The hallways and exterior doors were neglected and dusty. The mirrors were dusty and only wiped to a certain height, as if someone had put a mop on them.
The pool had many missing tiles, and many sections were roped off and inaccessible; maintenance is required.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management. Enjoy the water!
Is Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Outdoor Cooking
Family friendly
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Malacca
Ratings and reviews
8.5 / 10
Excellent(1,392 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Well maintained and very good location.
Nothing much.
10 / 10Outstanding·Oct 2026
Clean and sanitary
8 / 10Excellent·Sep 2026
Spacious
5 / 10·Oct 2026
Breakfast was not included. The email link inviting you to a neighbourhood is slightly confusing. It was basic, but expected a higher level for the price paid.
I would question whether the linen had been washed, especially between our first and second visits, because it didn't feel or smell fresh. The towels were pea-thin, with the selvedge fraying, and one stank as if it had never been washed in clean water. No bathroom floor mat; towels are well past their use-by date. The hallways and exterior doors were neglected and dusty. The mirrors were dusty and only wiped to a certain height, as if someone had put a mop on them.
The pool had many missing tiles, and many sections were roped off and inaccessible; maintenance is required.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Malacca
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Outdoor Cooking
Family friendly
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management. Enjoy the water!
Is Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Atlantis Melaka I 5-11pax I 5min JonkerSt By Alviv Management?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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