Appartamento San Leonardo, dentro le mura di Lucca
8.6 / 10
Excellent(21 Ratings)
$$$$
Apartment in Capannori
6 guests · 3 bedrooms · 2 baths
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
5 / 10
Huge issues with both showers from day 1, no try to fix until day 4/7, no compensation offered
The location was perfect - just inside the walls right next an entrance where you could pass the city walls by foot. The apartment was beautiful and was the top apartment so you didn't have any noise from upstairs neighbors, and the views were beautiful.
When I tried to shower the first evening (Thursday), I had hot water for less than a minute. I went in as soon as it got warm and I hadn't even put soap on my whole body before it went ice cold and there was nothing to do. Luckily, there were two bathrooms, so I tried the other one, but also there I had water for less than two minutes. Instead of acting on it immediately the next day, the host told us to tell him if it happened again. It did, but the delay had the consequence that a plumber couldn't look at it until Monday, so for 4 days we weren't able to properly shower and we had to be creative and bring bottles with hot water and plastic bags with hot water that I could poke holes in so I could actually wash my hair. It was a huge inconvenience, and when they finally looked at it Monday where they came by twice, they just changed the shower heads. How has that ever helped with that issue? We managed the rest of the stay with all the tricks we've learned. We didn't want to insist more on having it fixed because that would just disrupt our visit even more with visits from plumbers and host. This apartment is not cheap, and we were offered NO KIND OF COMPENSATION for this. Not being able to take a hot shower every day has a huge impact on your day and your experience and I'm honestly mortified that we haven't been offered a compensation. I'd never run a business in that way myself. Super disappointing.
Also, there was no elevator so you have to prepare to walk many stairs with suitcases and groceries. The only reason I have to give 5 stars anyway is that the apartment is really beautiful and in a great location.
10 / 10
We had an amazing stay and would gladly return.
This property was extremely clean and in a great area of Lucca. The host was extremely helpful and responsive anytime we needed assistance. Highly recommended staying here.
Just be aware that this apartment is up about 3 stories of stairs so traveling with heavy baggage is a bit challenging.
10 / 10
It really matched what was advertised which is great! Close to everything and the host was amazing!
the location was perfect. Close to everything in the nearby piazza.
Really, for the price it was perfect.
10 / 10
Exceptional
The apartment is spacious, well-lit, and tastefully decorated. It is equipped with everything you could possibly need, including thoughtful touches like coffee machine capsules, tea, and water. The host was exceptionally friendly and provided us with a map highlighting Lucca's must-visit places. Overall, it was one of our most enjoyable stays!
This property was extremely clean and in a great area of Lucca. The host was extremely helpful and responsive anytime we needed assistance. Highly recommended staying here.
Just be aware that this apartment is up about 3 stories of stairs so traveling with heavy baggage is a bit challenging.
10 / 10Outstanding·Oct 2025
the location was perfect. Close to everything in the nearby piazza.
Really, for the price it was perfect.
10 / 10Outstanding·Jul 2023
The apartment is spacious, well-lit, and tastefully decorated. It is equipped with everything you could possibly need, including thoughtful touches like coffee machine capsules, tea, and water. The host was exceptionally friendly and provided us with a map highlighting Lucca's must-visit places. Overall, it was one of our most enjoyable stays!
-
5 / 10·Oct 2026
The location was perfect - just inside the walls right next an entrance where you could pass the city walls by foot. The apartment was beautiful and was the top apartment so you didn't have any noise from upstairs neighbors, and the views were beautiful.
When I tried to shower the first evening (Thursday), I had hot water for less than a minute. I went in as soon as it got warm and I hadn't even put soap on my whole body before it went ice cold and there was nothing to do. Luckily, there were two bathrooms, so I tried the other one, but also there I had water for less than two minutes. Instead of acting on it immediately the next day, the host told us to tell him if it happened again. It did, but the delay had the consequence that a plumber couldn't look at it until Monday, so for 4 days we weren't able to properly shower and we had to be creative and bring bottles with hot water and plastic bags with hot water that I could poke holes in so I could actually wash my hair. It was a huge inconvenience, and when they finally looked at it Monday where they came by twice, they just changed the shower heads. How has that ever helped with that issue? We managed the rest of the stay with all the tricks we've learned. We didn't want to insist more on having it fixed because that would just disrupt our visit even more with visits from plumbers and host. This apartment is not cheap, and we were offered NO KIND OF COMPENSATION for this. Not being able to take a hot shower every day has a huge impact on your day and your experience and I'm honestly mortified that we haven't been offered a compensation. I'd never run a business in that way myself. Super disappointing.
Also, there was no elevator so you have to prepare to walk many stairs with suitcases and groceries. The only reason I have to give 5 stars anyway is that the apartment is really beautiful and in a great location.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartamento San Leonardo, dentro le mura di Lucca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Appartamento San Leonardo, dentro le mura di Lucca pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Appartamento San Leonardo, dentro le mura di Lucca?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
Appartamento San Leonardo, dentro le mura di Lucca
Top rated by guests
8.6Excellent
(21 Ratings)
"This property was extremely clean and in a great area of Lucca. The host was extremely helpful and responsive anytime we needed assistance. Highly recommended staying here."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key access
Fire extinguisher
Cleaning products
Map of Capannori
Ratings and reviews
8.6 / 10
Excellent(21 Ratings)
100% verified reviews
10 / 10Outstanding·Jan 2026
This property was extremely clean and in a great area of Lucca. The host was extremely helpful and responsive anytime we needed assistance. Highly recommended staying here.
Just be aware that this apartment is up about 3 stories of stairs so traveling with heavy baggage is a bit challenging.
10 / 10Outstanding·Oct 2025
the location was perfect. Close to everything in the nearby piazza.
Really, for the price it was perfect.
10 / 10Outstanding·Jul 2023
The apartment is spacious, well-lit, and tastefully decorated. It is equipped with everything you could possibly need, including thoughtful touches like coffee machine capsules, tea, and water. The host was exceptionally friendly and provided us with a map highlighting Lucca's must-visit places. Overall, it was one of our most enjoyable stays!
-
5 / 10·Oct 2026
The location was perfect - just inside the walls right next an entrance where you could pass the city walls by foot. The apartment was beautiful and was the top apartment so you didn't have any noise from upstairs neighbors, and the views were beautiful.
When I tried to shower the first evening (Thursday), I had hot water for less than a minute. I went in as soon as it got warm and I hadn't even put soap on my whole body before it went ice cold and there was nothing to do. Luckily, there were two bathrooms, so I tried the other one, but also there I had water for less than two minutes. Instead of acting on it immediately the next day, the host told us to tell him if it happened again. It did, but the delay had the consequence that a plumber couldn't look at it until Monday, so for 4 days we weren't able to properly shower and we had to be creative and bring bottles with hot water and plastic bags with hot water that I could poke holes in so I could actually wash my hair. It was a huge inconvenience, and when they finally looked at it Monday where they came by twice, they just changed the shower heads. How has that ever helped with that issue? We managed the rest of the stay with all the tricks we've learned. We didn't want to insist more on having it fixed because that would just disrupt our visit even more with visits from plumbers and host. This apartment is not cheap, and we were offered NO KIND OF COMPENSATION for this. Not being able to take a hot shower every day has a huge impact on your day and your experience and I'm honestly mortified that we haven't been offered a compensation. I'd never run a business in that way myself. Super disappointing.
Also, there was no elevator so you have to prepare to walk many stairs with suitcases and groceries. The only reason I have to give 5 stars anyway is that the apartment is really beautiful and in a great location.
$$$$
Top rated by guests
8.6Excellent
(21 Ratings)
"This property was extremely clean and in a great area of Lucca. The host was extremely helpful and responsive anytime we needed assistance. Highly recommended staying here."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Capannori
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key access
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Appartamento San Leonardo, dentro le mura di Lucca. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Appartamento San Leonardo, dentro le mura di Lucca pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Appartamento San Leonardo, dentro le mura di Lucca?
We found 10 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
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