Home2 Suites by Hilton Portland Airport

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The rooms are very nice and comfortable with the living area and bedrooms having their own separate heating/cooling units. Breakfast was great and had good selection. Just had to add bacon and would have been perfect!

Overall, our stay at the hotel was good, and we enjoyed our time there. However, I would like to mention one issue regarding the room-cleaning service. When we returned to our room at night, we noticed that our room had not been cleaned. We contacted the front desk, and we were told that guests are required to inform the hotel if they want their room cleaned. I found this unusual, as I have stayed at many hotels before and have never been required to specifically request regular room cleaning. Perhaps this is a practice that is more common in some hotels in America, but it was not something we were aware of. After calling the hotel and requesting that our room be cleaned, we waited for approximately an hour, but no one came. I eventually went down to the front desk and complained again. We then left the hotel for dinner, and fortunately, when we returned, the room had finally been serviced. While the issue was eventually resolved, I believe the hotel should clearly inform guests at check-in that room cleaning must be requested. This would avoid confusion and prevent guests from having to follow up multiple times.

Large clean room that was perfect for a night stay before early flight in the morning…..dining options close by and airport shuttle (but it doesn’t start until 4:30am)