Hotel in Hangzhou
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Other amenities include 2 coffee shops/cafes, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Mercure Hangzhou West Lake offers 292 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Housekeeping is available on request.
Mercure Hangzhou West Lake offers 292 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.
Amenities
Non-smoking
No pets allowed
Map of Hangzhou
Available Rooms
Ratings and reviews
8 / 10Excellent·Oct 2025
Location is good, 5-10 min walk to shops and restaurants. Hotel was very clean, hotel staff were good, didn’t get a chance to try the breakfast but room was very comfortable. Would stay again.
8 / 10Excellent·May 2025
Everything was as I expected, clean and neat with helpful staff.
10 / 10Outstanding·Mar 2025
This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .
5 / 10·Oct 2026
Good location, good size rooms which are clean and well equipped. Breakfast was acceptable for western tastes. Would stay again.
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Top rated by guests
8.6Excellent
(58 Ratings)
"This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,..."
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