Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
Location
Reviews
1 / 10
Misleading advertisement and management didn’t respond when we complained.
I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime, the groups were using many of the facilities which meant we couldn’t. Particularly the football, basketball and table tennis tables were in use for organise competitions.
When it came to bedtime, the noise didn’t stop and in fact got worse. We were kept awake until 2:30am. The noise then started again at 7am.
When we raised this as a complaint in the morning, while the staff we spoke to were pleasant and helpful, the management were not on site and contrary to the advert, only Spanish was spoken so as English speakers we found it difficult.
I emailed the office email address to complain and nearly a week later I’m yet to have any meaningful response. Hotels.com have given me a small goodwill gesture payment
An outdoor pool, a children's pool, and a meeting room are available at this smoke-free campground. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite. All 36 accommodations offer private pools, hair dryers, and showers. Finca El Mazo offers 36 accommodations with private pools. Bathrooms include bathtubs or showers and hair dryers. An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
FAQs
Is parking included with this campground/
rv resort?
Parking is not specified as an available amenity at Finca El Mazo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this campground/
rv resort?
We didn’t find pool listed as an amenity for this campground/
rv resort. It may be worth double checking if a pool is important for your stay.
Is Finca El Mazo pet friendly?
Unfortunately, this campground/
rv resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Finca El Mazo?
We found 1 amenities for this rental. This includes , and non-smoking.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
About this campground/
rv resort rental
An outdoor pool, a children's pool, and a meeting room are available at this smoke-free campground. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite. All 36 accommodations offer private pools, hair dryers, and showers. Finca El Mazo offers 36 accommodations with private pools. Bathrooms include bathtubs or showers and hair dryers. An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentials and more
Map of Cantabria
About this campground/
rv resort rental
An outdoor pool, a children's pool, and a meeting room are available at this smoke-free campground. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite. All 36 accommodations offer private pools, hair dryers, and showers. Finca El Mazo offers 36 accommodations with private pools. Bathrooms include bathtubs or showers and hair dryers. An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
FAQs
Is parking included with this campground/
rv resort?
Parking is not specified as an available amenity at Finca El Mazo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this campground/
rv resort?
We didn’t find pool listed as an amenity for this campground/
rv resort. It may be worth double checking if a pool is important for your stay.
Is Finca El Mazo pet friendly?
Unfortunately, this campground/
rv resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Finca El Mazo?
We found 1 amenities for this rental. This includes , and non-smoking.
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