Hotel Convento Aracena & Spa

Fantastic hotel in a historic building close to the centre of Aracena. Very nice pool and very nice internal and external areas to relax in the heat of the day. The onsite parking was a real bonus as the town’s streets are typically narrow. Plus there are several good restaurants and cafes near the town square.

The hotel is very nice. Unique experience staying in a converted convent. The rooms are very spacious and open courtyard lovely. The spa is a gem. Turkish bath, sauna, steam room. The restaurant offerings were limited without many restaurants in walking. Parking was safe and easy.

We booked a SPA hotel but Spa was not operational. The hotel did not inform us before arrival despite knowing about that for several days. When we asked at check-in the person at reception effectively said ‘it’s not our problem’ and was really quite rude and unwelcoming. That was a shame because it created a very poor impression and made us feel unwelcome when there was no need. Simple caring customer service could have handled it. Hats off to Expedia who helped to make amends. As for the hotel, it’s really very nice, but I think it cares more about itself than its customers

Clean and very comfortable large room. The breakfast was very good, with both fresh fruit / yoghurt & scrambled eggs amongst the buffet options. Fresh orange juice was excellent and the coffee machines are Nespresso. Parking is available in a covered parking area with big bays and fairly high ceiling space (when compared to many parts of Spain where underground parking is difficult to access in a large SUV). EV chargers are stated as available, but these consist of 2 pin plug connectors and with current evs, charge time would be very long indeed. Charging points for electric bikes are also available even though I did not inspect these. The location of the Hotel is in a quiet area, despite being very central. All restaurants and sights are easily reached on foot. Aracena is particularly worthwhile visiting as a base for some surrounding villages and for its autumn fair, which hosts producers of Bellota Jamon Iberico.