Hotel in Shenzhen
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
2 outdoor tennis courts and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.
This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
2 outdoor tennis courts and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness center.
Amenities
Non-smoking
Map of Shenzhen
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jul 2026
The hotel and rooms were truly five-star. The location was excellent, close to COCO Park and all the action. As a foreign visitor to mainland China, I appreciated that many staff spoke English, making communication easy throughout my stay.
There are a few areas for improvement. The laundry service was extremely expensive. Also, if breakfast was not included, the experience at Zen Cafe felt less welcoming. I ordered a seltzer water that wasn’t included and had to sign a separate receipt at the table, which felt a bit awkward.
My biggest concern happened when leaving the hotel. There was a miscommunication with the taxi driver about Shenzhen Bay Port, and he started heading toward the railway station instead. We were getting farther from the border before I realized. Staff should take more care when confirming destinations with drivers, especially for foreign guests.
That said, I’m grateful for my stay. The gym was top notch, and the Zen Cafe breakfast was excellent, with great selection and presentation. With a bit more attention to service details, the experience could fully match the hotel’s high standards.
10 / 10Outstanding·Jun 2026
excellent hotel in a great location with very helpful and kind staff. will definitely stay here again when back in Shenzhen
10 / 10Outstanding·Jun 2026
Beautiful hotel. Wonderful stay. Helpful staff. Very convenient location.
5 / 10·Oct 2026
Always stunningly beautiful, well-appointed, with alert and courteous staff. This is why Shangri-La is my favorite hotel in Asia!
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Top rated by guests
8.8Excellent
(1,020 Ratings)
"The hotel and rooms were truly five-star. The location was excellent, close to COCO Park and all the action. As a foreign visitor to mainland China, I appreciated that many staff spoke English, making..."
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