Hotel in Santiago de los Caballeros
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This hotel features a casino, a restaurant, and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Amenities
Non-smoking
No pets allowed
Map of Santiago de los Caballeros
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
AC was good. The room was clean. The staff was very helpful. Great dominican breakfast
8 / 10Excellent·Jun 2026
This hotel was comfortable, clean and quiet. Very nice surroundings. It is an older hotel with outdated furnishings, but clean and tranquil and was a very reasonable price. It also has the restaurant and a casino next door which we enjoyed. I would stay here again.
8 / 10Excellent·Jun 2026
So far, so good .
6 / 10Average·Jun 2026
I was very disappointed with my stay at this hotel. The staff were extremely rude and unprofessional, making me feel unwelcome from the moment I arrived. Instead of being helpful, they seemed annoyed whenever I asked a question.
The condition of the hotel was also far below expectations. The property was poorly maintained, and the rooms did not feel clean or comfortable. Overall, the experience was unpleasant, and I don’t believe the hotel provides good value for the price.
I would not recommend staying here, and I hope management takes steps to improve both the customer service and the condition of the hotel.
$$$$
Top rated by guests
8.6Excellent
(1,005 Ratings)
"1) BREAKFAST: IS REALLY BAD ; ITS COLD N BAD TEXTURE
2) CLEAN ROOM: TWO SMALL ROACHES , one in kitchen counter and one in bathroom.
ROOM DIDNT SMELL FRESH UPON ENTERING AND SHEETS SMELLED ONLY LIK..."
DIANADon't miss out! Price and availability may change
