Resort in State of Quintana Roo
4-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
At Hyatt Zilara Riviera Maya Adults Only All Inclusive, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy yoga.
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center and complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Non-smoking
All-inclusive
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jul 2026
Spa treatments are amazing
10 / 10Outstanding·Jul 2026
First time at the Hyatt branded resort, staff was very friendly, resort itself was very clean. It's a good idea to make reservations for dinner at one of the restaurants, just takes away any unwanted waiting if they are busy. Our server Julio was excellent, made each day exciting... he mostly worked the main pool and Club swim out rooms. Smaller resort, so it was quieter at night, but, that's something we were looking for in a vacation.
10 / 10Outstanding·Jul 2026
Everything was great from check in to check out.
6 / 10Average·Jun 2026
The hotel was nice and it’s an all inclusive which is great. Right now the beach is covered in sargassum but they’re trying to clean it up… so if you’re going soon, note that if you swim in the ocean it’ll be filled with seaweed and the water is brown. The food and drinks were delicious and the staff were super friendly.
My main issue is when booking excursions through the hotel. My family and I booked three excursions and, with all of them, the staff purposely left out information that would have prevented us from booking, or flat out lied to us. First of all, when you book with the hotel, they charge so much more than if you booked directly with the places that do the excursions. Swimming with whale sharks was $250 with the hotel, but I looked it up on the excursion’s website and it was $150 if you booked it directly with them (and yes, that still includes hotel pickup and drop off). The staff told us things like the drive to Cancun would only be 30 minutes, but it ended up being over 2 hours. They told us that activities would be in Playa Del Carmen when they weren’t.
My main takeaway is that, while most of the staff are nice, there are a lot of people that lie, exaggerate, or leave crucial information out when booking excursions. We were very disappointed because they left information out all three times we did excursions. The hotel should make sure their staff are honest, because some of that information would’ve made us book something else or nothing at all.
$$$$
Top rated by guests
9Outstanding
(1,037 Ratings)
"Spa treatments are amazing"
SylvieDon't miss out! Price and availability may change
