Hotel in Shanghai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Portman Ritz-Carlton, Shanghai offers 593 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Housekeeping is available on request.
The Portman Ritz-Carlton, Shanghai offers 593 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.
Amenities
Non-smoking
Map of Shanghai
Available Rooms
Ratings and reviews
8 / 10Excellent·Jul 2026
Good location. A little outdated carpets and bathrooms. Phone operators hard to get a hold of.
10 / 10Outstanding·Jul 2026
Thank you for offering us a Wonderful stay.
When I first checked in, the lady at the front desk is very friendly with a sunshine smile, I forgot her name, I remember that she is from Luzhou, Sichuan. When I checked out, the front desk manager is also very nice, I remember her Chinese name: Yan Yanan, very professional and down to earth.
Whoever cleaned my room did a good job and very considerate, making me feel very comfortable.
I had several meals on the 43rd floor, the whole crew did an amazing job, special thanks to Helen( manager), Yoki(not sure if I spelled her name correctly), Yvenet( not sure if I spell her name correctly), especially I want to say thank you so Sabrina, she is new, but she tried very hard to do a great job, offering my family an awesome time in Shanghai .
10 / 10Outstanding·Jul 2026
Super friendly and helpful staff- couldn’t be better. Breakfast was the best we had out of the four different 5* hotels we stayed in China. The room interior and hotel exterior feels dated but still very nice. Location was excellent.
5 / 10·Oct 2026
Perfect service.convenient location.
$$$$
Top rated by guests
8.8Excellent
(895 Ratings)
"Thank you for offering us a Wonderful stay.
When I first checked in, the lady at the front desk is very friendly with a sunshine smile, I forgot her name, I remember that she is from Luzhou, Sichuan. ..."
JinfengDon't miss out! Price and availability may change
