Waikiki Malia

Absolutely loved the staff. So welcoming and always happy.

The location of this hotel is excellent—it’s within walking distance of restaurants, shops, the beach, and many local attractions, which made getting around very convenient. My experience at check-in was not the best. The woman at the front desk on my first day seemed rushed and came across as unfriendly, almost as if she was upset or annoyed. Fortunately, the rest of the staff I interacted with during my stay were pleasant and helpful. A special mention goes to the housekeeping attendant on the 10th floor during my first day. She was absolutely wonderful—extremely polite, kind, and welcoming. She provided the warmest customer service experience I had at the hotel and truly stood out. One thing to be aware of is the parking. The parking area is quite small, and if you have a larger vehicle, such as a Toyota Tacoma, maneuvering and fitting into a parking space can be challenging. Overall, the great location was the highlight of my stay, but improvements in front desk customer service and parking accommodations would make the experience even better.

Enjoyed our stay.

This is a lovely little hotel. On arrival staff were friendly and welcoming. The room was large and clean. We used the pool and hot tub which was sheltered and nicely set out. We only stayed one night but for the price it was fab and would stay again.