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Location
Reviews
1 / 10
Most major appliances failed during our stay and the property manager failed to provide solutions.
Beds were comfortable. Location was good.
During our 28-night stay, the property suffered from persistent, compounding failures of essential utilities and major appliances that failed to meet baseline livability standards. The water heater failed completely, leaving us without hot water for days, and the replacement unit only provided hot water for six minutes before running cold. The bedroom air conditioning unit routinely blew hot air and shut off completely after 1:00 AM, making the room too hot to sleep in, while the microwave functioned only intermittently throughout the month. The drinking water pump broke, leaving our primary potable water supply non-functional for three days. We reported all these things and while host responded most of the times, the solutions provided did not fix the problems.
Laundry was another major issue, as the dryer completely failed to dry clothes across multiple cycles. The host attempted to provide an outdoor drying rack, but the gated community's management banned its use, forcing us to rely on an outside laundry service that left us without clothing for several days due to delayed and inconsistent turnarounds. Despite frequent visits from a maintenance technician who eventually admitted the appliances were unrepairable and required full replacement, the host failed to resolve these issues during our stay, leaving us to manage a highly deficient property while caring for three small children.
We tried to work with the property management company to figure out a fair solution, but they failed to acknowledge that their property was deficient or offer any kind of compensation, so we were forced to work with booking.com to resolve. This is one of the most expensive properties with its specs in the area and it's marketed as a luxury stay but it is the worst stay we've had after being in many properties in Mexico. Right now we are in the same city at a property that costs half of this one and it is much more comfortable and all appliances work great.
8 / 10
Nice, clean well kept Condo complex with lots of birds to entertain you.
The staff at HOLT was very prompt and friendly in responding to inquiries.
The location somewhat outside of the Centro area was both a blessing and a curse. While having less traffic and congestion was nice, it was a non-trivial hike to go into the city daily, and the cobblestone sidewalks EVERYWHERE didn't make the trek any easier.
The sounds of the birds was very nice in the morning and throughout the day.
We would have appreciated knowing ahead of time how much noise (i.e., frequent explosions, fireworks, etc.) would be present. We understood that religious holidays are celebrated in Mexico and in SMA in particular with fireworks... but 10 of the 12 nights had explosions at 6:00 am or in the middle of the night at midnight or BOTH! (To paraphrase the Simpsons... "Celebrate the birth of Saint XYZ by blowing up a small part of your country!" :-) ) Of course, the property can't do anything to stop this, but some forewarning like "Bring your earplugs!" might have helped.
The gym was not usable b/c it wasn't airconditioned and the "key" for the treadmill was missing and to our knowledge never found though we asked management for it.
6 / 10
Very nice unit but too noisy to ever return
Location was good, furnished very nicely. The bed was very comfy. Kitchen well-equipped and the bathrooms were lovely. The living room tv was great. The one in the bedroom didn’t work. I was there for only 2 nights so didn’t want to waste my time trying to get it fixed.
Nice location with plenty of food stores and shopping. Very near Design Center Aurora.
Difficulty getting into the unit. The coded lockbox and digital door lock initially didn’t work. Management at the property does not have the codes. Had to call HOLT management.
Quite a lot of paperwork which I did in advance. I understand it was a contract for a condo which would make sense for a month stay. For me for two nights it would have been more efficient to stay in a hotel without having to sign a damage waiver and scan my passport with a selfie.
Noise level (it was a weekend and San Miguel is notoriously noisy)big block party just outside the complex and the unit is at the edge of the property so next to the party. Very easy to hear neighbors walking around in the upstairs unit.
10 / 10
Most amazing and comfortable stay in San Miguel de Allende
We had the most amazing stay at this property in San Miguel de Allende. Not only was the space exceptionally well decorated, clean, and very comfortable - but it was also so well stocked with everything you'd need (kitchen utensils, HDMI cables, toiletries, etc.).
We were in town for a wedding and the hosts even made sure to place a steamer in the property before we arrived.
The property is only a short 15min stroll from the center of town, and very comfortable compound with a pool for those hot days.
I would highly highly recommend this place to anyone coming to San Miguel de Allende.
The staff at HOLT was very prompt and friendly in responding to inquiries.
The location somewhat outside of the Centro area was both a blessing and a curse. While having less traffic and congestion was nice, it was a non-trivial hike to go into the city daily, and the cobblestone sidewalks EVERYWHERE didn't make the trek any easier.
The sounds of the birds was very nice in the morning and throughout the day.
We would have appreciated knowing ahead of time how much noise (i.e., frequent explosions, fireworks, etc.) would be present. We understood that religious holidays are celebrated in Mexico and in SMA in particular with fireworks... but 10 of the 12 nights had explosions at 6:00 am or in the middle of the night at midnight or BOTH! (To paraphrase the Simpsons... "Celebrate the birth of Saint XYZ by blowing up a small part of your country!" :-) ) Of course, the property can't do anything to stop this, but some forewarning like "Bring your earplugs!" might have helped.
The gym was not usable b/c it wasn't airconditioned and the "key" for the treadmill was missing and to our knowledge never found though we asked management for it.
10 / 10Outstanding·Jan 2024
Esta propiedad superó mis expectativas. Viajé con mi familia para navidad y nos encantó que había un árbol de navidad en la sala. Las habitaciones y los baños son amplios y tenían todo lo necesario y más. La cocina está muy bien equipada, con todo lo necesario para cocinar. El centro de San Miguel de Allende está a 15 minutos caminando y la caminata es sobre una calle principal transitada y bien iluminada.
El conjunto habitacional en donde está este lugar en muy lindo y seguro.
Nos encantó nuestra estancia en este lugar y nos volveriamos a hospedar aquí ya que alrededor hay tiendas y restaurantes pequeños.
10 / 10Outstanding·Nov 2022
We had the most amazing stay at this property in San Miguel de Allende. Not only was the space exceptionally well decorated, clean, and very comfortable - but it was also so well stocked with everything you'd need (kitchen utensils, HDMI cables, toiletries, etc.).
We were in town for a wedding and the hosts even made sure to place a steamer in the property before we arrived.
The property is only a short 15min stroll from the center of town, and very comfortable compound with a pool for those hot days.
I would highly highly recommend this place to anyone coming to San Miguel de Allende.
6 / 10Average·Nov 2023
Location was good, furnished very nicely. The bed was very comfy. Kitchen well-equipped and the bathrooms were lovely. The living room tv was great. The one in the bedroom didn’t work. I was there for only 2 nights so didn’t want to waste my time trying to get it fixed.
Nice location with plenty of food stores and shopping. Very near Design Center Aurora.
Difficulty getting into the unit. The coded lockbox and digital door lock initially didn’t work. Management at the property does not have the codes. Had to call HOLT management.
Quite a lot of paperwork which I did in advance. I understand it was a contract for a condo which would make sense for a month stay. For me for two nights it would have been more efficient to stay in a hotel without having to sign a damage waiver and scan my passport with a selfie.
Noise level (it was a weekend and San Miguel is notoriously noisy)big block party just outside the complex and the unit is at the edge of the property so next to the party. Very easy to hear neighbors walking around in the upstairs unit.
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Gated Community Home, Pool, Parking, Tennis court. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Gated Community Home, Pool, Parking, Tennis court. Enjoy the water!
Is Gated Community Home, Pool, Parking, Tennis court pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gated Community Home, Pool, Parking, Tennis court?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
"We had the most amazing stay at this property in San Miguel de Allende. Not only was the space exceptionally well decorated, clean, and very comfortable - but it was also so well stocked with everythi..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Spacious Holiday Home in San Miguel de Allende
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Ironing facilities
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of San Miguel de Allende
Ratings and reviews
7.6 / 10
Good(13 Ratings)
100% verified reviews
8 / 10Excellent·May 2025
The staff at HOLT was very prompt and friendly in responding to inquiries.
The location somewhat outside of the Centro area was both a blessing and a curse. While having less traffic and congestion was nice, it was a non-trivial hike to go into the city daily, and the cobblestone sidewalks EVERYWHERE didn't make the trek any easier.
The sounds of the birds was very nice in the morning and throughout the day.
We would have appreciated knowing ahead of time how much noise (i.e., frequent explosions, fireworks, etc.) would be present. We understood that religious holidays are celebrated in Mexico and in SMA in particular with fireworks... but 10 of the 12 nights had explosions at 6:00 am or in the middle of the night at midnight or BOTH! (To paraphrase the Simpsons... "Celebrate the birth of Saint XYZ by blowing up a small part of your country!" :-) ) Of course, the property can't do anything to stop this, but some forewarning like "Bring your earplugs!" might have helped.
The gym was not usable b/c it wasn't airconditioned and the "key" for the treadmill was missing and to our knowledge never found though we asked management for it.
10 / 10Outstanding·Jan 2024
Esta propiedad superó mis expectativas. Viajé con mi familia para navidad y nos encantó que había un árbol de navidad en la sala. Las habitaciones y los baños son amplios y tenían todo lo necesario y más. La cocina está muy bien equipada, con todo lo necesario para cocinar. El centro de San Miguel de Allende está a 15 minutos caminando y la caminata es sobre una calle principal transitada y bien iluminada.
El conjunto habitacional en donde está este lugar en muy lindo y seguro.
Nos encantó nuestra estancia en este lugar y nos volveriamos a hospedar aquí ya que alrededor hay tiendas y restaurantes pequeños.
10 / 10Outstanding·Nov 2022
We had the most amazing stay at this property in San Miguel de Allende. Not only was the space exceptionally well decorated, clean, and very comfortable - but it was also so well stocked with everything you'd need (kitchen utensils, HDMI cables, toiletries, etc.).
We were in town for a wedding and the hosts even made sure to place a steamer in the property before we arrived.
The property is only a short 15min stroll from the center of town, and very comfortable compound with a pool for those hot days.
I would highly highly recommend this place to anyone coming to San Miguel de Allende.
6 / 10Average·Nov 2023
Location was good, furnished very nicely. The bed was very comfy. Kitchen well-equipped and the bathrooms were lovely. The living room tv was great. The one in the bedroom didn’t work. I was there for only 2 nights so didn’t want to waste my time trying to get it fixed.
Nice location with plenty of food stores and shopping. Very near Design Center Aurora.
Difficulty getting into the unit. The coded lockbox and digital door lock initially didn’t work. Management at the property does not have the codes. Had to call HOLT management.
Quite a lot of paperwork which I did in advance. I understand it was a contract for a condo which would make sense for a month stay. For me for two nights it would have been more efficient to stay in a hotel without having to sign a damage waiver and scan my passport with a selfie.
Noise level (it was a weekend and San Miguel is notoriously noisy)big block party just outside the complex and the unit is at the edge of the property so next to the party. Very easy to hear neighbors walking around in the upstairs unit.
$$$$
7.6Good
(13 Ratings)
"We had the most amazing stay at this property in San Miguel de Allende. Not only was the space exceptionally well decorated, clean, and very comfortable - but it was also so well stocked with everythi..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of San Miguel de Allende
About this house rental
Spacious Holiday Home in San Miguel de Allende
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Ironing facilities
Safe
Childcare services
Accessible by lift
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at Gated Community Home, Pool, Parking, Tennis court. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Gated Community Home, Pool, Parking, Tennis court. Enjoy the water!
Is Gated Community Home, Pool, Parking, Tennis court pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Gated Community Home, Pool, Parking, Tennis court?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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