Ryokan in Hokkaido Prefecture
2 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this ryokan rental
Elegant Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Spa
Balcony/Terrace
WiFi/Internet
Garden
Sauna
Spa bath
Smoking allowed
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hokkaido Prefecture
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
V thoughtful layout, time seems to slow down being there. The food is excellent and the value is not bad, esp considering 2 meals/day
Nothing, it’s a phenomenal place to relax and the staff is phenomenally attentive and thoughtful, even for a non-Japanese speaker. The massages were lackluster, if I have to pick nits
10 / 10Outstanding·Oct 2026
The great attention to detail and care - from hot tub to dinner, it was all perfect!
10 / 10Outstanding·Oct 2026
何もかもが清潔で、静かでとっても落ち着けて快適てした。
食事も美味しく品数が多く満足しました。
特にないけど、しいて言えば部屋のタブレットの反応が悪くルームサービスを断念したこと。
5 / 10·Mar 2025
The onsen water, the bed and the food. We had a fantastic server by the name of Shoji-san. She served our dinner which was really good. Her whole attitude was fantastic and surpassed all expectations.
The property is really inaccessible and there are no facilities to accommodate anyone with disabilities. No wheelchairs, no accessible rooms. The onsen, whilst excellent, is difficult to get into as there was no stepping bench or stone. It was really deep and as the water quality makes it black, it was scary for someone with Sciatica to get in or out of. The ground was also slippery where one gets out of the onsen.
The furniture was disappointing. No table or desk, just a round coffee table which was covered by their reading material and things they want to sell. The sofa was too low and too soft.
No room-to-room dialing at all. Their "phone" was another fancy I-Pad. Light switches all over the place with no central control.
The most unforgivable was staff attitude and organization. When we first arrived, the person who was supposed to greet us at the door was distracted by a returning guest. When we went in, they had no slippers for me - I have Sciatica and walking on hard floors (even tatami) is very painful. No one offered to help check us in. There were lots of young staff members just standing there staring at the door - obviously instructed by senior management to do that. No one spoke a word to us as only staff dressed in kimonos can do the check-in.
The Manager (the only person in a black suit) was just inadequate. He said that they sell soft slippers and I can have a pair if I paid for it. However, those slippers have an arch in it and does not help me at all. I have a computer with me as I needed to do work, and they could not find a desk for me anywhere.
I believe the whole problem is that this is another one of those "Design hotels". They focus on how beautiful their surroundings are, without catering to their guests. Their guests are supposed to be overwhelmed by their lofty philosophy: Harmony, respect, purity and tranquility. Well, need I say more?
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Top rated by guests
9.7Outstanding
(85 Ratings)
"V thoughtful layout, time seems to slow down being there. The food is excellent and the value is not bad, esp considering 2 meals/day"
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