FreshSuites & Bar

All staff (at the reception, in the restaurant) are extremely helpful and kind. The room size and the king size bed are very comfy and new. The air conditioner works very well and enough for such a wide space. Internet connection is pretty fast! You will surf at all applications without any problems or disconnections. The breakfast and the coffee quality was great!

You will not find quality shower gel, mini-refrigerator or safe box in the room. All they supply is a hairdryer only. It has been a very long time I haven't found even sleepers in a hotel. No cotton sticks, no shampoo, no comb etc. Oh, I almost forgot; there's no kettle or a bottle of water in the rooms, either. Housekeeping wasn't helpful and they answer simple questions rudely. The number of hangers in the open coat rack was only 3! It's good I have brought extra with me and left there for the next guests.

friendly staff, modern and designer furnishings

placed close high speed road, noising, hard sleeping early in the morning, breakfast a little bit limited

Beds are very comfortable. The rooms are spacious and very clean. Lovely gym facility, great breakfast. Very convenient parking, fast WiFi. Connection without any issues.

I initially missed a fridge and a kettle in the room. However, there is a vending machine readily available at all times which more than made up for it.

The room was, quite frankly, borderline unacceptable. Half of the curtain was hanging off, and the other side was stained. In the bathroom, the bin was full of trash – used cotton buds, hair ties, and even hair. The shower still contained the previous guests’ shower gels, which had not been removed. A fly was buzzing around the room, and one of the duvets had a small beige stain, which appeared to be from makeup. However, the real disappointment came from the staff’s response. When we reported these issues to reception, not only did they fail to take any action, but they also told us the hotel was fully booked and therefore couldn’t offer a room change. Even more concerning, they insisted that the shower gels left behind were theirs and part of the hotel’s amenities – despite being standard supermarket products (a full-sized Dusch Das and a travel-sized Axe for Men). I struggle to see how these could be considered official hotel toiletries, especially when there is a built-in dispenser in the shower – what is that for then, the dishes? The lack of sincerity and willingness to offer even a minimal resolution was deeply disappointing. It is truly unfortunate, as for the rate charged, one would expect a level of cleanliness and professionalism in keeping with a hotel of supposed high standing.