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Location
Reviews
1 / 10
Absolute Disaster.
None - Unfortunately, we were hugely let down by the door code mechanism for this property and were unable to access the apartment. We could not access the property to review the actual facilities provided effectively.
We had pre-arranged with the host for a 2am arrival to the property as our flight into Tenerife did not land until 1am. This was all okay and flight details were shared with the host to confirm.
Upon arrival we were able to open the gate to the main building but the code mechanism on the apartment door would not work. It appeared the device had low charge at times and that the code we were provide was incorrect. We attempted access for almost an hour and no luck.
We were given a few different contact numbers prior to the anticipated check-in date by the host and told the host was accessible 24/7. We called and messaged the host multiple times between 2am and 8am with no answer or resolution. Our subsequent dealings with booking.com customer services was also abhorrent with alternatives provided that were either sold out already or in mainland Spain which was obviously not accessible from Tenerife.
We were completely stranded on the streets of Tenerife. We had no access to basic facilities and this was also extremely dangerous for 4 women holding all their belongings at 2am. We had no choice but to give in at 8am and head back to the airport and book the next flight home as we had not slept for over 24 hours at this point and needed access to water and public toilets to tend to needs and freshen up the best we could.
This absolutely destroyed out short weekend trip away. Our excitement and plans were completely ruined. We had prepaid plans that were non-refundable. All in all, the issue and so called "assistance" we received caused and unexplainable level of distress. We only felt safe once we were back at the airport and like punch-line to this absolute joke, the host finally messaged after 9am to offer to check the lock if we had not already paid for new flights. We had already checked in.
It might have been a different situation if the host was contactable as advised. However, be cautious that a similar situation could easily happen to you!
8 / 10
Great place and location, would book again if two front door keys were available.
Great location, lovely to have a pool too. Kitchen had everything we needed.
Property needs two front door keys so both of us could come and go as we please. Wasn’t ideal having to share the front door key as at times we were doing different things.
Beds in twin room were quite hard.
5 / 10
Good location and clean place.plenty of kitchen equipment
Good location and clean
The air-con leaked onto the pillow and bed as soon as we arrived and turned on the air conditioning and that was seemingly my responsibility as the water container needs emptying as SOON as you get into the apartment, the owner then accused me of having the air conditioning on all day which was not the case. I was given two codes for the door which was confusing but they both worked thankfully. A key would be preferred.
3 / 10
We only came back to the appt to sleep. It needs a revamp and the aircon is a total pissup.the restaurant underneath com
Great location, lovely to have a pool too. Kitchen had everything we needed.
Property needs two front door keys so both of us could come and go as we please. Wasn’t ideal having to share the front door key as at times we were doing different things.
Beds in twin room were quite hard.
5 / 10·Oct 2025
Good location and clean
The air-con leaked onto the pillow and bed as soon as we arrived and turned on the air conditioning and that was seemingly my responsibility as the water container needs emptying as SOON as you get into the apartment, the owner then accused me of having the air conditioning on all day which was not the case. I was given two codes for the door which was confusing but they both worked thankfully. A key would be preferred.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at SunBeach Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at SunBeach Apartment. Enjoy the water!
Is SunBeach Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SunBeach Apartment?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and balcony/terrace.
"Excellent location in spite of traffic noise.Close to shops and restaurants of Los Cristianos and overlooking Las Vistas Beach.The passing traffic and pedestrians gave a point of interest when sitting..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Beach front
Accessible by lift
Key access
Fire alarm
Tennis court
Cleaning products
Map of Playa de las Americas
Ratings and reviews
7.3 / 10
Good(61 Ratings)
100% verified reviews
7 / 10Good·Apr 2026
L’emplacement
Le bruit et le canapé
10 / 10Outstanding·Jan 2026
Fantastisk beliggenhet, rent og fullt utstyrt.
Manglet en brødkniv
8 / 10Excellent·Nov 2025
Great location, lovely to have a pool too. Kitchen had everything we needed.
Property needs two front door keys so both of us could come and go as we please. Wasn’t ideal having to share the front door key as at times we were doing different things.
Beds in twin room were quite hard.
5 / 10·Oct 2025
Good location and clean
The air-con leaked onto the pillow and bed as soon as we arrived and turned on the air conditioning and that was seemingly my responsibility as the water container needs emptying as SOON as you get into the apartment, the owner then accused me of having the air conditioning on all day which was not the case. I was given two codes for the door which was confusing but they both worked thankfully. A key would be preferred.
$$$$
7.3Good
(61 Ratings)
"Excellent location in spite of traffic noise.Close to shops and restaurants of Los Cristianos and overlooking Las Vistas Beach.The passing traffic and pedestrians gave a point of interest when sitting..."
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Playa de las Americas
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Balcony/Terrace
WiFi/Internet
Beach access
Beach front
Accessible by lift
Key access
Fire alarm
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at SunBeach Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at SunBeach Apartment. Enjoy the water!
Is SunBeach Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SunBeach Apartment?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and balcony/terrace.
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