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Location
Reviews
1 / 10
Atrocious!
We don’t like leaving poor reviews, but we have no scruples in leaving a totally honest review of this awful place, in the hope others aren’t fooled as we were. The reviews for this place cannot be real! How anyone could call this Air B&B excellent is beyond us!
Unfortunately, we were in such a rush to leave this place we didn’t take our own pictures.
We booked for 7 nights in August and paid £685. Upon arrival were horrified to find the room was a small, converted garage size space below the main house that was tatty and uncompleted with building items strewn in the adjoining property. It really did resemble a mini building site with rubble, broken windows and old mannequins (odd?) strewn everywhere.
It was old, tired and comprised of a very small bedroom with a window looking out into the area below the house (as shown in the website picture – but it was far from that clean) with no views at all, there was just one window looking out into the dirty courtyard. The room was small and cold, and the bed was tucked into the corner. Off the bedroom next to the bed was a small cupboard/storage sized room with a black shower curtain acting as a door. This was the En-Suite and I say En-suite loosely! It was obviously previously a small dress/storage room with an electric shower fitted, small basin and toilet. There was no door (so forget any privacy or ability to close it off). On the floor in the bedroom was a tatty piece of carpet and the only storage was an old wardrobe that was falling apart.
Past the front door in a corridor to the lounge/kitchen area which was so small. There was just a single seat sofa wedged in the alcove that couldn’t even seat 2 people. It certainly wasn’t as big or clean as depicted on the website and the flooring was a basic rug.
There was, a table and chairs opposite and on the other wall a cupboard which opened to reveal a sink and a small 2-ring electric hob. The only other way to cook was via a small, portable...
...grill/microwave, not even big enough for a pizza. The room had very little natural lighting so was very dark.
The Air B&B owner was nice enough and showed us how to use the Hot Tub (an inflatable one outside in the corner under the overhang from the house – not very relaxing!)
On our first morning we were awoken at approx. 6.30am by builders next door, who we could clearly hear chatting, cement mixers whirring, whistling and shouting. We spoke to them and they said they were there all weekend and the following Bank Holiday Monday – so much for a relaxing stay!
We couldn’t stand being there and left after the first night! My partner paid another £900 to stay somewhere else at the last minute – with the state of the Air B&B and the builders, we just wanted to get out (our alternative accommodation was 2 hours away and was fantastic!).
In summary, it was tiny, grubby and extremely basic. In all honesty it was worse than some old caravans we’ve seen!
We asked for a refund and were continually promised a partial refund minus the owner’s fees and a 50% share of what was left, but despite continual requests, this was never paid back to us.
This review is to warn people to examine the pictures closely and not believe these crazy reviews. We were so upset by this experience (and massively out of pocket!). We’d give this place just 1/10 (if that!) if you were staying a night, if you were there staying longer, a 0/10.
Look back on the reviews and the signs are there with the comments:
Cramped
Claustrophobic
Quite small
Facilities poor
Bed only just a double
Small sofa
Enclosed and no view from inside the property
Because of the 9.3 out of 10 rating I still booked and was confident that ‘folk always find something to moan about’ but I would absolutely not recommend this Air B & B.
10 / 10
Didn't happen
The host was helpful, explaining why we could not stay, and that the room should not have been shown as available.
Not being able to stay due to the room not being available, despite being shown on the website. (In error).
The system won't let me leave the rating for my stay blank. The 10 is solely for the host explaining the problem, and dealing with a disappointed customer.
10 / 10
Really relaxing
Really nice accommodation very cosy, we have stayed with Patricia twice before but at the retreat, so the Haven was a very nice surprise, location is ideal, easy to get to from M5, and ideal for visiting lots of locations, there is also a nice quiet walk around the harbour and if the tide is out you can walk on the shoreline alongside the rail tracks, the local pub is fantastic for a meal too
Liked everything
9 / 10
Ideal accommodation for 2, short walk to pub/restaurant.
The host was helpful, explaining why we could not stay, and that the room should not have been shown as available.
Not being able to stay due to the room not being available, despite being shown on the website. (In error).
The system won't let me leave the rating for my stay blank. The 10 is solely for the host explaining the problem, and dealing with a disappointed customer.
10 / 10Outstanding·Sep 2026
Really nice accommodation very cosy, we have stayed with Patricia twice before but at the retreat, so the Haven was a very nice surprise, location is ideal, easy to get to from M5, and ideal for visiting lots of locations, there is also a nice quiet walk around the harbour and if the tide is out you can walk on the shoreline alongside the rail tracks, the local pub is fantastic for a meal too
Liked everything
9 / 10Outstanding·Sep 2026
Self Catering, location, owner, view, parking
10 / 10Outstanding·Aug 2026
Lovely quaint little apartment, Kitchen was compact but had everything we needed. The host, Trish was amazing picked us up from the train station when we arrived as train station was a bit of a walk with cases and took us back when we were going home. Nothing was too much trouble for her. She left us a cream tea on arrival with extra biscuits and put an anniversary banner on the hot tub for us coming home after and anniversary meal which was a lovely touch, lovely lady. Views were lovely too
Parking is not specified as an available amenity at Violet Mays Haven. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Violet Mays Haven pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Violet Mays Haven?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and hot tub/jacuzzi.
"The host was helpful, explaining why we could not stay, and that the room should not have been shown as available.
The system won't let me leave the rating for my stay blank. The 10 is solely for the..."
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Hot tub/Jacuzzi
Garden
Map of Teignbridge
Ratings and reviews
9.2 / 10
Outstanding(80 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
The host was helpful, explaining why we could not stay, and that the room should not have been shown as available.
Not being able to stay due to the room not being available, despite being shown on the website. (In error).
The system won't let me leave the rating for my stay blank. The 10 is solely for the host explaining the problem, and dealing with a disappointed customer.
10 / 10Outstanding·Sep 2026
Really nice accommodation very cosy, we have stayed with Patricia twice before but at the retreat, so the Haven was a very nice surprise, location is ideal, easy to get to from M5, and ideal for visiting lots of locations, there is also a nice quiet walk around the harbour and if the tide is out you can walk on the shoreline alongside the rail tracks, the local pub is fantastic for a meal too
Liked everything
9 / 10Outstanding·Sep 2026
Self Catering, location, owner, view, parking
10 / 10Outstanding·Aug 2026
Lovely quaint little apartment, Kitchen was compact but had everything we needed. The host, Trish was amazing picked us up from the train station when we arrived as train station was a bit of a walk with cases and took us back when we were going home. Nothing was too much trouble for her. She left us a cream tea on arrival with extra biscuits and put an anniversary banner on the hot tub for us coming home after and anniversary meal which was a lovely touch, lovely lady. Views were lovely too
N/A
$$$$
Top rated by guests
9.2Outstanding
(80 Ratings)
"The host was helpful, explaining why we could not stay, and that the room should not have been shown as available.
The system won't let me leave the rating for my stay blank. The 10 is solely for the..."
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Teignbridge
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Hot tub/Jacuzzi
Garden
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Violet Mays Haven. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Violet Mays Haven pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Violet Mays Haven?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and hot tub/jacuzzi.
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