Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
4 / 10
Great location tenable service
The location was great
The staff didn't restock towels, or sheets even after requesting there was a slow response and the requests where never delivered. There where only 2 pillows in the property, when I requested mor it was ignored. I requested a second key to access the property that request was also ignored.
10 / 10
Would totally recommend for a trip in Alghero!
Very good location, in the heart of the old town, spacious appartment, with one full bathroom with shower and one with toilet, it is great for small families.
10 / 10
Fantastic
Great support from Marie-Anna
1 / 10
Would not recommend - poor communication ruined our stay
We stayed at this property (Appartamento Luna, Alguer Relais) in early September and unfortunately cannot recommend it, due to a stream of communication problems and misunderstandings that started before we even arrived and continued every single day of our stay.
Before arrival: We tried reaching the host through the Booking.com messaging system and by email but never received replies through either channel - we only got responses once we switched to WhatsApp. We had asked in advance about bed configuration and whether the apartment had a private bathroom, but these questions went unanswered.
Check-in confusion: Our flight landed late, so we requested a late check-in window (22:00–23:00), which we had already gotten approved through Booking.com at the time of the booking one month before our stay. Despite this, the host asked us to "confirm" the same request multiple times, and self check-in instructions were promised on the check-in day. We messaged them on check-in day, and they told us the info would be sent the next day - they did not even know when we arrive. When we told them we were arriving that same day, they sent us a message saying to pay City Tax via a link in order for them to send us the details on a filly paid Booking in advance which felt like blackmail seconds before boarding our plane. City tax is supposed to be collected upon arrival as they say on Booking,com, and not blackmailed with for check-in details.
City tax payment issues: Throughout our stay, the host repeatedly tried to charge us the city tax through a Revolut payment link that failed every time with a "declined due to suspicious activity" error. We reported this problem more than once and explicitly agreed with a team member that we would pay in cash instead - only for the same broken payment link to be sent to us again every day of our stay day, as if the earlier conversation never happened.
but had to keep following up.
Check-out: Getting clarity on check-out was equally disorganized. We asked when someone would be available to come by and have us pay the City Tax half an hour before check-out, and they again replied the following day - did not know our check-out time. When we clarified they told us that someone will drop by in 10 minutes only to have us wait for 45 minutes and only upon us asking them again they told us to leave the money inside the apartment.
Finally, they had us throwing out the trash with fines of 100Euro if not disposed properly while charging us a 60Euro cleaning fee.
Overall, nothing about the apartment itself was the main problem - it was the constant miscommunication, repeated requests for the same information, broken payment systems, and lack of proactive updates that made this stay stressful from start to finish. We do not recommend this host to future guests!
Tolle zentrale Stadtlage, sehr geschmackvoll renoviert, super sauber und individuell mit netten und sehr hilfsbereiten Gastgebern. Jederzeit gerne wieder. P.S.: Das Auto konnten wir super einfach am Hafen parken und von dort laufen (allerdings war Nebensaison).
9 / 10Outstanding·Oct 2026
We verbleven er met 4 volwassenen in het appartement. Dit heeft 2 slaapkamers en 2 badkamers. Het contact met de host verliep goed en snel. Het was top !
10 / 10Outstanding·Sep 2026
Very good location, in the heart of the old town, spacious appartment, with one full bathroom with shower and one with toilet, it is great for small families.
6 / 10Average·Aug 2026
Die Lage und der Gestank von den Mülltüten direkt vor der Haustür
"Very good location, in the heart of the old town, spacious appartment, with one full bathroom with shower and one with toilet, it is great for small families."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Smoking allowed
Key access
Fire extinguisher
Cleaning products
Map of Alghero
Ratings and reviews
8.5 / 10
Excellent(105 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Tolle zentrale Stadtlage, sehr geschmackvoll renoviert, super sauber und individuell mit netten und sehr hilfsbereiten Gastgebern. Jederzeit gerne wieder. P.S.: Das Auto konnten wir super einfach am Hafen parken und von dort laufen (allerdings war Nebensaison).
9 / 10Outstanding·Oct 2026
We verbleven er met 4 volwassenen in het appartement. Dit heeft 2 slaapkamers en 2 badkamers. Het contact met de host verliep goed en snel. Het was top !
10 / 10Outstanding·Sep 2026
Very good location, in the heart of the old town, spacious appartment, with one full bathroom with shower and one with toilet, it is great for small families.
6 / 10Average·Aug 2026
Die Lage und der Gestank von den Mülltüten direkt vor der Haustür
$$$$
Top rated by guests
8.5Excellent
(105 Ratings)
"Very good location, in the heart of the old town, spacious appartment, with one full bathroom with shower and one with toilet, it is great for small families."
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