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Reviews
1 / 10
Severe maintenance issues, filthy, and safety issues. Not recommended.
The only positive aspect of this property is its location. It is very close to two metro stations, providing easy access to major stations around Tokyo. There are also many supermarkets, convenience stores, and restaurants in the neighborhood. Additionally, it is an easy 20–30 minute walk from Shinjuku, which is especially convenient if you miss the last metro
However, unfortunately the apartment itself fell far below acceptable standards due to several critical structural, hygiene, and safety failures. I am leaving this review alongside actual photos taken during my stay, as the current condition of the apartment does not match the promotional images displayed on the website.
Safety Hazards: There was a detectable gas leak hazard originating from the kitchen burner. Furthermore, the air extraction unit/range hood directly above the stove was broken and physically detaching from the wall, posing an immediate physical hazard.
Structural Defects & Maintenance: The property shows clear signs of neglect. The curtains were in poor condition and failed to block out daylight or provide basic privacy. Additionally, the windows offer zero sound isolation, making the apartment extremely noisy due to traffic, pedestrians, and nearby construction work. The furniture and wallpaper were also visibly damaged throughout the unit.
Cleanliness & Missing Amenities: The level of hygiene upon arrival was completely unacceptable. We were forced to clean the kitchen ourselves because the surfaces and appliances were covered in thick layers of old grease and dust. The living area also had heavy dust flocks and loose hair accumulated on the floor. For a long stay, the property failed to provide basic necessities: there were no tablecloths, dish towels, hand towels, or floor rags.
Poor Communication: Management promised to send staff to collect the accumulating trash, but nobody ever showed up.
This apartment requires an urgent renovation and a thorough safety inspection before hosting future guests.
Due to the active hazards and overall poor condition, I strongly DO NOT recommend this property to anyone.
9 / 10
The apartment was a very pleasant place for a family to stay within east reach of Shinjuku and Tokyo stations.
Apartment was bigger than we expected, was comfortable for a family and was in a great location… far enough away from the busy Shinjuku area but very close to the Yotsuya Station so that we could easily travel by train or subway. Also lots of restaurants close by, a park for kids to play in, and the Shinjuku Heritage Museum.
It needs some towel rails in the bedrooms so a family of four can hang wet towels to dry. Also a tea towel and hand towel in the kitchen with a couple of hooks to hang them.
9 / 10
It really good
I like how they include everything that we need for the room
8 / 10
Excelent cost benefit, no regrets.
Very easy to get to/from the station (about an 8-minute walk), and the station has access to the express line (Chūō-Sōbu Line). Nearby, there are multiple places to eat, from cheap to luxurious if you want. Even though it`s on a very busy avenue, the place is pretty much quiet.
Besides being a very large apartment (by Tokyo standards), it's a little dated (no complaints about anything). I wish the washing machine were a little better at drying the clothes, but it's just a small detail.
Apartment was bigger than we expected, was comfortable for a family and was in a great location… far enough away from the busy Shinjuku area but very close to the Yotsuya Station so that we could easily travel by train or subway. Also lots of restaurants close by, a park for kids to play in, and the Shinjuku Heritage Museum.
It needs some towel rails in the bedrooms so a family of four can hang wet towels to dry. Also a tea towel and hand towel in the kitchen with a couple of hooks to hang them.
9 / 10Outstanding·Feb 2026
I like how they include everything that we need for the room
8 / 10Excellent·Feb 2026
Very easy to get to/from the station (about an 8-minute walk), and the station has access to the express line (Chūō-Sōbu Line). Nearby, there are multiple places to eat, from cheap to luxurious if you want. Even though it`s on a very busy avenue, the place is pretty much quiet.
Besides being a very large apartment (by Tokyo standards), it's a little dated (no complaints about anything). I wish the washing machine were a little better at drying the clothes, but it's just a small detail.
5 / 10·Aug 2025
Location was near the train station and a direct walk which was nice especially travelling with luggage. Also there was an elevator which was great on a hot day and with luggage. Plenty of beds however the living room area is very tiny. Also the AC was very nice to come back to on those hot summer days.
The setup was ok also there was no hot water for showers which thankfully it was summer. The host advised the directions where with the house manual however there was no such instructions. We should sucked it up and took cold showers.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Yotsuya Matsumoto Hotel 四谷松本ホテル. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Yotsuya Matsumoto Hotel 四谷松本ホテル pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Yotsuya Matsumoto Hotel 四谷松本ホテル?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Shinjuku
Ratings and reviews
7.2 / 10
Good(68 Ratings)
100% verified reviews
9 / 10Outstanding·Apr 2026
Apartment was bigger than we expected, was comfortable for a family and was in a great location… far enough away from the busy Shinjuku area but very close to the Yotsuya Station so that we could easily travel by train or subway. Also lots of restaurants close by, a park for kids to play in, and the Shinjuku Heritage Museum.
It needs some towel rails in the bedrooms so a family of four can hang wet towels to dry. Also a tea towel and hand towel in the kitchen with a couple of hooks to hang them.
9 / 10Outstanding·Feb 2026
I like how they include everything that we need for the room
8 / 10Excellent·Feb 2026
Very easy to get to/from the station (about an 8-minute walk), and the station has access to the express line (Chūō-Sōbu Line). Nearby, there are multiple places to eat, from cheap to luxurious if you want. Even though it`s on a very busy avenue, the place is pretty much quiet.
Besides being a very large apartment (by Tokyo standards), it's a little dated (no complaints about anything). I wish the washing machine were a little better at drying the clothes, but it's just a small detail.
5 / 10·Aug 2025
Location was near the train station and a direct walk which was nice especially travelling with luggage. Also there was an elevator which was great on a hot day and with luggage. Plenty of beds however the living room area is very tiny. Also the AC was very nice to come back to on those hot summer days.
The setup was ok also there was no hot water for showers which thankfully it was summer. The host advised the directions where with the house manual however there was no such instructions. We should sucked it up and took cold showers.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Shinjuku
About this apartment rental
Prime Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Yotsuya Matsumoto Hotel 四谷松本ホテル. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Yotsuya Matsumoto Hotel 四谷松本ホテル pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Yotsuya Matsumoto Hotel 四谷松本ホテル?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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