Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
4 / 10
Disappointed
Location lovely
Easier access to the key
Furniture needs updating, couch too small and uncomfortable
8 / 10
Great location, Clean, Facilities and Amenities were more than adequate for our trip
Instructions werer precise. Easy to locate and take the necessary actions.
Slightly concerning that we have to wait for other tenants to enter or leave the building before we can go into the building and follow the instructions.
1 / 10
極差
風景
We stayed at a Melbourne accommodation listed on Booking.com from February 12 to February 19. Without giving us any prior notice, the host imposed excessive cleaning requirements on us, which caused us to check out 30 minutes late. They then used this as a reason to demand that we pay USD 50. In the end, they even charged approximately USD 318, without informing us in advance. At the beginning, neither verbally nor through messages did they inform us that checking out 30 minutes late would result in an additional USD 50 penalty. Therefore, there was no verbal agreement or any form of contract regarding this charge.
First, the accommodation provider, who is the disputed charging party, only sent us a message at 10:00 p.m. on the night before check-out, requiring us to complete extremely complicated cleaning tasks. Therefore, on the morning of check-out, we actively cleaned the property and disposed of the garbage. However, this last-minute requirement caused us to be unable to check out on time. This was not something we intended or wanted; rather, we were placed in a semi-forced situation.
In addition to using the delayed check-out as a reason, they requested an additional deduction beyond the basic USD 50 deposit. In subsequent messages, they further claimed that we “did not return the spare key and remote control,” using this as justification to withhold even more of the deposit. However, we have photos and videos proving that we placed all keys and remote controls requested by the host in the correct location. There was no failure to return them.
Second, another reason they provided for the additional charge was that the cleaning staff did not bring a spare key, and therefore our delayed check-out caused them to retrieve a spare key, resulting in additional labor costs that they demanded we pay. We believe that carrying a spare key should be their own responsibility. This issue should not be shifted onto us as a basis for demanding additional payment.
6 / 10
Great location!
Location (close to the city & public transport), pool, space, kitchen. Helpful staff on the phone when we had trouble with check in.
The fold out bed was not assembled and the sheets were dirty. The check in process was unclear and the instructions were not sent to us.
Instructions werer precise. Easy to locate and take the necessary actions.
Slightly concerning that we have to wait for other tenants to enter or leave the building before we can go into the building and follow the instructions.
10 / 10Outstanding·Mar 2026
Ease of access and great location. Family friendly. Area was quiet with good views
9 / 10Outstanding·Jan 2026
The rooms are Nice and clean. Great location and building facilities. It’s part of the free tram zone which makes easy to get around. Love the riverside view and vibes there. The Owner of the apartment are very helpful and always respond promptly when needed. Will stay there again if visiting Melb in the future
6 / 10Average·Apr 2026
Location (close to the city & public transport), pool, space, kitchen. Helpful staff on the phone when we had trouble with check in.
The fold out bed was not assembled and the sheets were dirty. The check in process was unclear and the instructions were not sent to us.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Melbourne Docklands Riverside Views. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Melbourne Docklands Riverside Views. Enjoy the water!
Is Melbourne Docklands Riverside Views pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Melbourne Docklands Riverside Views?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Outdoor Cooking
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Melbourne
Ratings and reviews
8.3 / 10
Excellent(57 Ratings)
100% verified reviews
8 / 10Excellent·Jun 2026
Instructions werer precise. Easy to locate and take the necessary actions.
Slightly concerning that we have to wait for other tenants to enter or leave the building before we can go into the building and follow the instructions.
10 / 10Outstanding·Mar 2026
Ease of access and great location. Family friendly. Area was quiet with good views
9 / 10Outstanding·Jan 2026
The rooms are Nice and clean. Great location and building facilities. It’s part of the free tram zone which makes easy to get around. Love the riverside view and vibes there. The Owner of the apartment are very helpful and always respond promptly when needed. Will stay there again if visiting Melb in the future
6 / 10Average·Apr 2026
Location (close to the city & public transport), pool, space, kitchen. Helpful staff on the phone when we had trouble with check in.
The fold out bed was not assembled and the sheets were dirty. The check in process was unclear and the instructions were not sent to us.
$$$$
Top rated by guests
8.3Excellent
(57 Ratings)
"Ease of access and great location. Family friendly. Area was quiet with good views"
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Melbourne
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Outdoor Cooking
Family friendly
Accessible by lift
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Melbourne Docklands Riverside Views. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Melbourne Docklands Riverside Views. Enjoy the water!
Is Melbourne Docklands Riverside Views pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Melbourne Docklands Riverside Views?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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