Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
4 / 10
Would not recommend others to stay.
Location of the residence
Cleanliness, odour, infrastructure (leakage in plumbing, dampness in the room)
1 / 10
A nice view cannot make up for poor hygiene, a serious pest problem, unpleasant smells, and terrible service. Definitely
Location only
Our room smelled strongly of sewage, and even the staff acknowledged the problem. I woke up feeling sick with a sore throat, and my wife was congested. We struggled to get through the night because of the unbearable smell. The next morning, I requested a room change, only to discover that the same smell was present even six floors away. We had to endure this for three nights, and the entire experience was genuinely traumatizing. When I mentioned the smell to a staff member, he casually replied, “Oh, that’s just the sewer smell,” as if it were something guests should simply accept, as though the problem was normal and there was nothing they could or would do about it.
The service was equally disappointing. We were not provided with towels on our first night and had to wait until 9 p.m. despite following up with the staff numerous times. And the cockroach problem was absolutely disgusting. This place genuinely felt infested. There were cockroaches everywhere—in the kitchen, living room, dining area, and even the bathroom. We had to keep all our luggage tightly closed throughout our stay just to prevent them from getting inside and accidentally bringing them home with us. It was disgusting and made it impossible to feel comfortable in the room.
The room itself was poorly maintained. We had nowhere suitable to leave our food, so I was forced to put items that did not need refrigeration into the fridge. Some of the lights in the kitchen and dining area were also not working. The housekeeping was terrible, with dirty, sticky floors that made the place feel even more unhygienic. Between the sewage smell, cockroaches, poor cleanliness, and lack of basic amenities, the room was nowhere near the standard we expected.
What made the experience even worse was the management's attitude. They seemed more concerned about collecting money, imposing fines, and charging guests for damages than ensuring their comfort, safety, and well-being.
10 / 10
Enjoy
Good
No
8 / 10
Nice stay with KLCC view
Best location nearby to KLCC, close to Pintasan Saloma to go to Kg Baru, nearby KLCC & Kg Baru LRT station. Easy parking access. Big room and good amenities provided (fridge, washing machine, dishwasher, TV)
No available bidet in the toilet. No proper maintenance for the pool
Best location nearby to KLCC, close to Pintasan Saloma to go to Kg Baru, nearby KLCC & Kg Baru LRT station. Easy parking access. Big room and good amenities provided (fridge, washing machine, dishwasher, TV)
No available bidet in the toilet. No proper maintenance for the pool
10 / 10Outstanding·Sep 2026
View & location
Staff attitudes
6 / 10Average·Aug 2026
Near the petronas tower. Good area!
Room has a bad smell. Customer service is shit. So hard to communicate with them in terms of what you need.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Tropicana The Residence By Klcc. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Tropicana The Residence By Klcc. Enjoy the water!
Is Tropicana The Residence By Klcc pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tropicana The Residence By Klcc?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
WiFi/Internet
Garden
Sauna
Family friendly
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Federal Territory of Kuala Lumpur
Ratings and reviews
7.5 / 10
Good(332 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Good
No
8 / 10Excellent·Sep 2026
Best location nearby to KLCC, close to Pintasan Saloma to go to Kg Baru, nearby KLCC & Kg Baru LRT station. Easy parking access. Big room and good amenities provided (fridge, washing machine, dishwasher, TV)
No available bidet in the toilet. No proper maintenance for the pool
10 / 10Outstanding·Sep 2026
View & location
Staff attitudes
6 / 10Average·Aug 2026
Near the petronas tower. Good area!
Room has a bad smell. Customer service is shit. So hard to communicate with them in terms of what you need.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Federal Territory of Kuala Lumpur
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Heating
WiFi/Internet
Garden
Sauna
Family friendly
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Tropicana The Residence By Klcc. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Tropicana The Residence By Klcc. Enjoy the water!
Is Tropicana The Residence By Klcc pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tropicana The Residence By Klcc?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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