Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
10 / 10
Everything you need!
Clean, practical, good location
-
4 / 10
Good location, but a disappointing overall experience.
The location is good if your main priority is enjoying Nea Chora Beach — it is within easy walking distance. The old town is also within walking distance, which is convenient.
Absolutely unacceptable and unnecessarily stressful. After a long flight, with heavy suitcases and a taxi already booked to the apartment, I was told only the day before arrival to collect the keys from another Elia property 10 minutes away. No check-in instructions were provided in advance.
I contacted Booking.com support, who agreed this was not acceptable and assured me that the check-in papers could be signed the next day to avoid carrying my luggage around after the flight. Yet no such arrangement was made. Instead, I was told there was no luggage storage and that I had to walk to the other property to leave my bags.
I ended up walking in the heat with my suitcases, waiting until exactly 3:00 PM — not a minute earlier — to receive the check-in information, then carrying everything back to the apartment. Exhausting, absurd, and completely avoidable.
The same happened on departure. Despite having a late flight and no guests waiting for the apartment, I was not allowed to stay even one extra hour. At exactly 11:00 AM, they arrived for the handover, leaving me to drag my luggage back to the same other property in the heat. No luggage storage was available at the apartment at any point.
The apartment itself was also disappointing: noticeably smaller than shown in the photos, with visibly stained/dirty soft furniture. The bathroom leaked badly, with shower water flowing directly onto the floor.
During my entire 9-night stay, there was no cleaning or housekeeping — no fresh towels, no linen change, and no replenishment of toiletries. Only the initial basics, seemingly intended for a one-night stay, were provided, and the body-wash bottle had simply been topped up with water.
**Overall, a very poor experience and far below what I expected for a 9-night stay.**
10 / 10
Convenient, clean and close to beach.. perfect 👍
Location and cleanliness. Excellent customer service👍
All good 👍
10 / 10
Our 2 bedroom apartment had 3 fabulous balconies.
Excellent location. 2 minute walk from fabulous beach and restaurants.
Well equipped and well located accomodation in walking distance to beach, good restaurants, supermarket and gym, and walking distance to central Chania
10 / 10Outstanding·Jul 2026
Location and cleanliness. Excellent customer service👍
All good 👍
6 / 10Average·Aug 2025
Good locations close to beach and all the stores.
Property did not have all the amenities that it stated. Half a roll of toilet paper that was left over from the last person. No shampoo or body wash. Definitely bring your own toiletries and toilet paper.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Elia Residences. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Elia Residences pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Elia Residences?
We found 16 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of Chania
Ratings and reviews
8.9 / 10
Excellent(131 Ratings)
100% verified reviews
10 / 10Outstanding·Sep 2026
Clean, practical, good location
-
10 / 10Outstanding·Aug 2026
Well equipped and well located accomodation in walking distance to beach, good restaurants, supermarket and gym, and walking distance to central Chania
10 / 10Outstanding·Jul 2026
Location and cleanliness. Excellent customer service👍
All good 👍
6 / 10Average·Aug 2025
Good locations close to beach and all the stores.
Property did not have all the amenities that it stated. Half a roll of toilet paper that was left over from the last person. No shampoo or body wash. Definitely bring your own toiletries and toilet paper.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Chania
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Elia Residences. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Elia Residences pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Elia Residences?
We found 16 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and balcony/terrace.
Free WiFi/internet · Air conditioning · Beach access
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