Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
9 / 10
Nice, quiet stay
Very clean, quiet and great location.
Nothing
4 / 10
Misleading and unhygenic
The location is ideal and the soundproofing incredible. So quiet in the evenings. Decent value for money in this regard.
I found the listing to be quite misleading, for example when I booked it it listed landmark view, slippers, desk, toiletries as amenities/features and none of these were true: the view is nothing special, of the building in front, no slippers, the desk is the glass dining table in the living room, and the toiletries we got were 4 single use sachets of shampoo-gel meant for 2 people 3 nights (not even one per person per night). When I mentioned this to the host, I was told I should've asked, but frankly nobody should be spending their holiday having to remind and ask the host to provide the bare minimum.
The above are just details and issues with hospitality, but there are four things that made this place become below mediocre, and not a stay I recommend:
1. There was no toilet seat. The host said this was on purpose because it makes noise (?!). Personally I find this incredibly unhygienic and disgusting. Flushing toilets spreads germs through aerosol.
2. I had confirmed in my booking that the sofabed would be set up and it wasn't. The host's solution was to leave an ikea bag with the bedding hanging from the doorknob so I could set it up myself. I also asked for extra blankets and instead of a hospitable response I got questioned and told it is too hot for blankets, even after I said I am from a much hotter climate.
3. Only big lights except the bedroom nightlights. Very unpleasant lighting, if you care about that sort of thing. In general, the furnishings were "rudimentary" and uncomfortable, with several strange DIY solutions going on like random strips of plastic gluegunned to the walls so they don't get scratched. Nowhere in the bathroom to leave your toiletries.
4. The shower hose is old and doesn't hold up, so the showerhead droops when the water is on and you have to hold it up.
10 / 10
I highly recommend this property & will book it again next time I’m in Florence
The apartment was exactly as it was shown on booking. The location was perfect, close to everything in Florence. The host was available & very helpful during check in.
The apartment was exactly as it was shown on booking. The location was perfect, close to everything in Florence. The host was available & very helpful during check in.
9 / 10Outstanding·May 2026
Everything
Nothing
6 / 10Average·Jul 2023
This property is located in a prime and a very affluent part of Florence…walking distance to everything. The host was very responsive and was willing to answer questions.
The space is tight for a family of four. It may be a better size for a single person or a couple. Bathroom is really small and if one is traveling with small children, bath time will be challenging. For such small space, adding hooks to hang towels and wall shelves for toiletries would be helpful. The towel holder right above the bidet makes no sense ..I don’t know who would want to hang towels /clothes right above a bidet. There were only 2 rolls of toilet papers in the apartment for 4 nights stay for four people. When the host was made aware, I was told to buy my own which was ridiculous.why not stock some in the apartment instead of doing nickel and dime??
Also the shower walls have visible mold( see attached photos) which explains why the apartment had a moldy smell.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Smooth Mansion in Ponte Vecchio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Smooth Mansion in Ponte Vecchio pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Smooth Mansion in Ponte Vecchio?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
"The apartment was exactly as it was shown on booking. The location was perfect, close to everything in Florence. The host was available & very helpful during check in."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Fire extinguisher
Cleaning products
Map of Florence
Ratings and reviews
9 / 10
Outstanding(109 Ratings)
100% verified reviews
9 / 10Outstanding·Oct 2026
Very clean, quiet and great location.
Nothing
10 / 10Outstanding·Jun 2026
The apartment was exactly as it was shown on booking. The location was perfect, close to everything in Florence. The host was available & very helpful during check in.
9 / 10Outstanding·May 2026
Everything
Nothing
6 / 10Average·Jul 2023
This property is located in a prime and a very affluent part of Florence…walking distance to everything. The host was very responsive and was willing to answer questions.
The space is tight for a family of four. It may be a better size for a single person or a couple. Bathroom is really small and if one is traveling with small children, bath time will be challenging. For such small space, adding hooks to hang towels and wall shelves for toiletries would be helpful. The towel holder right above the bidet makes no sense ..I don’t know who would want to hang towels /clothes right above a bidet. There were only 2 rolls of toilet papers in the apartment for 4 nights stay for four people. When the host was made aware, I was told to buy my own which was ridiculous.why not stock some in the apartment instead of doing nickel and dime??
Also the shower walls have visible mold( see attached photos) which explains why the apartment had a moldy smell.
$$$$
Top rated by guests
9Outstanding
(109 Ratings)
"The apartment was exactly as it was shown on booking. The location was perfect, close to everything in Florence. The host was available & very helpful during check in."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Florence
About this apartment rental
Central Location
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Family friendly
Safe
Accessible by lift
Contactless check-in/out
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Smooth Mansion in Ponte Vecchio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Smooth Mansion in Ponte Vecchio pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Smooth Mansion in Ponte Vecchio?
We found 13 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, pets allowed, and heating.
Free WiFi/internet · Air conditioning · Balcony/Terrace
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