APA Hotel Keikyu Kamata Ekimae Nishi

Great location and friendly staff

Very small room. There was a window in a room, but looking out another room’s window.

Very close to train station, just 3mins walk, and one stop to Haneda Airport T3.

Location.

Great location. Close to train station amd to shopping area.

Bathroom fan was noisy. Coulndt find a way to shut it off.

- Location was PERFECT. That’s pretty much the only good thing. - Room was fine on space. - Bed was okay, pillows were uncomfortable.

- This is more of a Booking issue but you’ll need to be very careful you put the hotel name. When we clicked the address from the Booking app, we were directed to the OTHER Ai Hotel Keikyu Kamata (not Ekimae). They have posters in front of each hotel so this is obviously a common issue. It was hot and unfortunate that we walked all the way over to the wrong one with lots of luggage. - We encountered only one friendly staff member during our stay. The first woman who greeted us when we dropped off our bags before check-in. Everyone else was very rude and sometimes condescending. - Shower felt even more cramped than usual Japanese hotels and the shampoo, conditioner, AND body wash were mostly water?! It was awful. So cheap. - A.C. was awful and couldn’t combat summer heat one bit. Especially if your room faces the sun most of the day. And since you have to have a card in the slot, we walked in to a sweltering room after check-in. - Then a frustrating encounter with a staff member the morning of check-out. The hotel keys are incredibly thin and fragile, much more-so than we were used to, and it snapped as I grabbed my suitcase on our way downstairs. I explained what had happened to the staff member and he said it was no trouble and they’d take care of it. Then suddenly 2 minutes later he said we needed to pay 3000 yen to replace it. We were shocked and confused. I wish you had been more upfront about the issue and understanding. I wonder how much money they make from that and their cheap cards.