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Location
Reviews
1 / 10
DO NOT BOOK THIS APARTMENT!!
The central location in old town Annecy.
DO NOT STAY HERE!! We had concerns from about a week before our stay when further bad reviews were surfacing. I expressed my concerns to both Booking.com and the host and the fact that the fans were not working and was still going to be warm. Our stay was 24th to 27th September. We also had concerns re the WiFi not working. The responses from one of the hosts was awful and rude - saying there are actually no fans in the listing so why did I not ask about it before the bookimg was made and I said I didn't need to as I knew there were fans due to people complaining about them! I was told no, there would be no fans as not in the listing. I was reassured that the WiFi would be working. I asked if I could cancel the booking and for a total refund as it just all didn't feel right and was told no and that my reasons were not good enough. I was then told by another host that there are actually indeed two working fans. Why conflicting information??!! So we went ahead and turned up. Well, the WiFi was not working at all and the shower flooded the floor every time. Stains on the mattresses and couch. We called the number given to report the WiFi to be told that there actually isn't any WiFi and I said why is it on the listing then??!! Before bed, we discovered no bedding for the fold out bed in the lounge and one of us had to sleep on towels!! It was too late at night to ask the host to rectify this and we didn't think we'd need to check this - we shouldn't have to! We called the next day and was promised there would be bedding brought - we spent the whole day out only to get back after hours and low and behold, no bedding again for a 2nd night out of our 3 night stay! We had less towels to sleep on the bed in the lounge as we were now using some of them to shower! We called them on our last day and finally got bedding for our last night! The TV did not work either. We were told that a manager would call us back and of course this didn't happen!
8 / 10
Wonderful Annecy
The location was exceptional
There was no WiFi although free WiFi was advertised.
The location was excellent however the exterior view was dire, in fact we didn’t even open the curtains! Perhaps put a patterned plastic covering over the windows would help as you wouldn’t be able to see out but you could open the curtains & allow some light in. The access courtyard was disgusting, bird droppings everywhere!
7 / 10
The problems need fixing.
After a rather shabby entrance, the flat was initially a pleasant surprise, spacious stylish and modern. The kitchen is well equipped and the bedroom had plenty of storage. We were looking forward to our stay as the location is on a street filled with restaurants and bars - but not in a rowdy or raucous way!
There was no WiFi, although this was clearly included. We found a number of comments left by previous occupants all saying the same things and the WiFi has been out of action for several months. Also the signal from our phones couldn't be picked up inside the property, so it was incredibly frustrating. The flat is rather hot - we were there in September and needed two of them on all the time we were in the property. According to some remarks left at the flat the fans had been out of action in July! My husband did finally manage to get the TV to work although of course it was French language only (I can't really complain about that!) The shower was a problem as the drain was incredibly slow and the bathroom could flood easily if you weren't really careful. We tried to ring the assistance number given on the paperwork, but could not get a reply. And another helpful thing would be to have the instructions to finding and entering the property in English - we managed to get by with our rusty French but it would have been so much easier if we had the information in our own language - not too much to ask if you are catering to foreign visitors.
6 / 10
Hugely disappointing stay
The location of the apartment was great,very central yet quiet.Comfortable beds
Quite a lot.Very stuffy and dark-the plug for the fan in the living area was damaged and did not fit in the socket so it was uncomfortably hot.The shower flooded the floor every time it was used.There was no wifi,which according to previous guests has been an issue since early July.A cup in the kitchen was cracked and leaked hot water on me,we were only provided with 2 toilet rolls for 3 people for 7 days. The views were non existent and dirty,no light can get in to apartment.When the issues were raised, I was ignored.It was disappointing as I have used this provider several times in the last few years and was always happy with them but it seems standards are slipping and I cannot recommend.
There was no WiFi although free WiFi was advertised.
The location was excellent however the exterior view was dire, in fact we didn’t even open the curtains! Perhaps put a patterned plastic covering over the windows would help as you wouldn’t be able to see out but you could open the curtains & allow some light in. The access courtyard was disgusting, bird droppings everywhere!
7 / 10Good·Sep 2026
After a rather shabby entrance, the flat was initially a pleasant surprise, spacious stylish and modern. The kitchen is well equipped and the bedroom had plenty of storage. We were looking forward to our stay as the location is on a street filled with restaurants and bars - but not in a rowdy or raucous way!
There was no WiFi, although this was clearly included. We found a number of comments left by previous occupants all saying the same things and the WiFi has been out of action for several months. Also the signal from our phones couldn't be picked up inside the property, so it was incredibly frustrating. The flat is rather hot - we were there in September and needed two of them on all the time we were in the property. According to some remarks left at the flat the fans had been out of action in July! My husband did finally manage to get the TV to work although of course it was French language only (I can't really complain about that!) The shower was a problem as the drain was incredibly slow and the bathroom could flood easily if you weren't really careful. We tried to ring the assistance number given on the paperwork, but could not get a reply. And another helpful thing would be to have the instructions to finding and entering the property in English - we managed to get by with our rusty French but it would have been so much easier if we had the information in our own language - not too much to ask if you are catering to foreign visitors.
10 / 10Outstanding·Oct 2025
Great location and beautiful well kept apartment. They responded quickly to my text snd were very helpful
The apartment didn’t have pot holder or oven mitt so getting hot dishes out of the oven was tricky with only one kitchen towel
6 / 10Average·Aug 2026
The location of the apartment was great,very central yet quiet.Comfortable beds
Quite a lot.Very stuffy and dark-the plug for the fan in the living area was damaged and did not fit in the socket so it was uncomfortably hot.The shower flooded the floor every time it was used.There was no wifi,which according to previous guests has been an issue since early July.A cup in the kitchen was cracked and leaked hot water on me,we were only provided with 2 toilet rolls for 3 people for 7 days. The views were non existent and dirty,no light can get in to apartment.When the issues were raised, I was ignored.It was disappointing as I have used this provider several times in the last few years and was always happy with them but it seems standards are slipping and I cannot recommend.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ALTAI Annecy Rent Lodge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ALTAI Annecy Rent Lodge pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ALTAI Annecy Rent Lodge?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Fireplace
Contactless check-in/out
Fire alarm
Cleaning products
Map of Annecy
Ratings and reviews
6.8 / 10
Average(93 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
The location was exceptional
There was no WiFi although free WiFi was advertised.
The location was excellent however the exterior view was dire, in fact we didn’t even open the curtains! Perhaps put a patterned plastic covering over the windows would help as you wouldn’t be able to see out but you could open the curtains & allow some light in. The access courtyard was disgusting, bird droppings everywhere!
7 / 10Good·Sep 2026
After a rather shabby entrance, the flat was initially a pleasant surprise, spacious stylish and modern. The kitchen is well equipped and the bedroom had plenty of storage. We were looking forward to our stay as the location is on a street filled with restaurants and bars - but not in a rowdy or raucous way!
There was no WiFi, although this was clearly included. We found a number of comments left by previous occupants all saying the same things and the WiFi has been out of action for several months. Also the signal from our phones couldn't be picked up inside the property, so it was incredibly frustrating. The flat is rather hot - we were there in September and needed two of them on all the time we were in the property. According to some remarks left at the flat the fans had been out of action in July! My husband did finally manage to get the TV to work although of course it was French language only (I can't really complain about that!) The shower was a problem as the drain was incredibly slow and the bathroom could flood easily if you weren't really careful. We tried to ring the assistance number given on the paperwork, but could not get a reply. And another helpful thing would be to have the instructions to finding and entering the property in English - we managed to get by with our rusty French but it would have been so much easier if we had the information in our own language - not too much to ask if you are catering to foreign visitors.
10 / 10Outstanding·Oct 2025
Great location and beautiful well kept apartment. They responded quickly to my text snd were very helpful
The apartment didn’t have pot holder or oven mitt so getting hot dishes out of the oven was tricky with only one kitchen towel
6 / 10Average·Aug 2026
The location of the apartment was great,very central yet quiet.Comfortable beds
Quite a lot.Very stuffy and dark-the plug for the fan in the living area was damaged and did not fit in the socket so it was uncomfortably hot.The shower flooded the floor every time it was used.There was no wifi,which according to previous guests has been an issue since early July.A cup in the kitchen was cracked and leaked hot water on me,we were only provided with 2 toilet rolls for 3 people for 7 days. The views were non existent and dirty,no light can get in to apartment.When the issues were raised, I was ignored.It was disappointing as I have used this provider several times in the last few years and was always happy with them but it seems standards are slipping and I cannot recommend.
$$$$
6.8Average
(93 Ratings)
"Great location and beautiful well kept apartment. They responded quickly to my text snd were very helpful"
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Annecy
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Fireplace
Contactless check-in/out
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ALTAI Annecy Rent Lodge. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is ALTAI Annecy Rent Lodge pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ALTAI Annecy Rent Lodge?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
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