The Truitt

De locatie was top en mooie mansion

Alles was prima

Excellent service, beautiful inn and room, great location

The steps to the 3rd floor to reach the 1 bdrm suite (my bf has mobility issues), but we were offered a swap to a king room on the main level if we wanted to forego the steps. When we opted to keep the suite, the host was very kind and carried our luggage to the room.

Everything!!!

Nothing

The hotel is beautiful and obviously very thoughtfully decorated. There was a common parlour area to sit and have a complimentary glass of fizz on arrival. They had an ice machine, and free pod-style coffee (though we didn't avail of that).

The beautiful decor is where our praise ends. Just about everything else about our stay was frustrating and it is INSANELY over-priced for a place that does not even offer/include breakfast ($526 for 2 nights). You are paying boutique bed and breakfast prices for a self check-in air BNB feel. En route to the hotel we received a text from the owners inviting us to pre-check in. We were driving and tired so responded we'd prefer to just check in on arrival - we were told pre-check in was compulsory, so checking in in-person is not offered. We then received an email with entry instructions, as well as a text at 8pm saying they were 'turning in for the evening', so they were not present at check in to help with problems. We had explicitly booked this hotel because free parking was included. Only in the check-in email did they then state that there were limited parking spaces and it was first come first serve. Rather than a Google map link, the parking instructions were an image of a map, so it took us 2 attempts to even find the parking. They had a total of THREE parking spaces, all taken. When we texted to ask, they just said we could park on-street, which was extremely annoying after a long drive to have to unload our car, then drive off to find a parking spot blocks away from the hotel. It took a few attempts to get the entry code to open the door. Our room was on the second floor with no elevator. This was not a huge issue for us to carry heavy bags up stairs, but having no concierge and no elevator is something they should mention before you book in case guests are less able-bodied. The room (2B) was incredibly cramped. When I first entered I looked for a table or desk to set my purse and water bottle on... there wasn't one, so we relied on window sills. The sink was in the bedroom instead of the bathroom (which backed up the moment we used it to brush our teeth) and it was just a sink with no vanity, so nowhere to set down toiletries.