Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
AVOID FILTHY FLATS, BED BUG RIDDEN
Leaving
My husband, our 11-week-old son, my mother-in-law and I had booked a trip to London this weekend to attend two concerts and visit London Zoo. We booked an apartment through Booking.com with a company called Camden City Living because of its central location and the high-quality images shown on the listing. Unfortunately, the apartment we were provided with bore little resemblance to the property advertised.
Prior to our arrival, I had specifically requested a travel cot for my son. When we arrived, no cot had been provided. After contacting the property management, I was informed there was nothing they could do. As a result, I had to purchase a cot myself and pay for an Uber to transport it back to the apartment, as it was too heavy to carry. This was an additional expense that I incurred personally.
Later that evening, after returning from one of the concerts, I noticed another insect crawling near my son's cot. When I squashed it, blood came out, which immediately raised concerns that it was a bed bug. I then discovered more insects of varying sizes throughout the apartment, including on the bed in the bedroom and on the sofa bed in the living room.
At approximately 2:00 a.m., I woke my husband, son and mother-in-law so we could investigate further. It quickly became apparent that the apartment was heavily infested with bed bugs. After leaving the property the following morning, I even found one crawling on my son's head while feeding him at the train station.
Unfortunately, the problem continued throughout our journey home. In addition to finding a bed bug on my son's head, we also discovered bed bugs on our baby's car seat, our pram and even one on the inside of my mother-in-law's dress. At that point, it became clear that the infestation had spread beyond the apartment and contaminated our personal belongings, causing us significant distress and genuine concern that we would unknowingly bring the infestation into our home.
2 / 10
Impossible to enjoy.
The property was centrally located near the heart of Camden.
The property had a bed bug infestation that went ignored by the host and booking.com. I suffered extreme duress and lack of comfort due to several bites that broke skin and caused me to bleed through my clothes. This property was not well managed or turned over between guests and needs to be fumigated.
In addition to this, I was failed by the property booking staff and ignored by Booking.com. I was not properly communicated with and ignored by the property. Booking.com did not initiate a full refund.
1 / 10
SCAM, FRAUDULENT, BED BUG INFESTATION!!
Nothing
WE WILL TAKE THE LEGAL ROUTE TO GET OUR MONEY BACK! DO NOT STAY HERE! This property is a scam, full of bed bugs infestation on couch, bed, floor, rude staff, not responsive. Stayed there for 2h, left the property 2am as there were literally bed bugs crawling on the bed next to us. Booked new hotel which we had to overpay as it was so last minute. Requested full refund, property ignored us on all platforms. Said no to a refund even though we have videos and photos (adult and baby bed bugs). We will take the legal route to get our money back one way or another! How is this still on the website is beyond crazy.
2 / 10
Not good
Bed linen was clean
Bathroom was clean
Very dated apartment and sofabed was full of fleas - I covered in bites
Reasonably priced close to main town and train station
They took a £300 deposit which should have been clearer from the start
9 / 10Outstanding·May 2025
Good location
9 / 10Outstanding·Jul 2023
Perfect location
None
5 / 10·Apr 2025
It was close to Camden
It smelled musty and damp, there was no hand soap for toilet, it hasn’t had a good clean in a long time the glasses were dirty. The floors and furniture are in serious need of replacement. The bathroom was completely unacceptable. The address advertised is not the address of your apartment and it’s a good long walk to get the keys from a grocery shop. Would never stay again
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Camden City Living. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Camden City Living pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Camden City Living?
We found 7 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire alarm
Cleaning products
Map of London Borough of Islington
Ratings and reviews
4.7 / 10
(164 Ratings)
100% verified reviews
8 / 10Excellent·Nov 2025
Reasonably priced close to main town and train station
They took a £300 deposit which should have been clearer from the start
9 / 10Outstanding·May 2025
Good location
9 / 10Outstanding·Jul 2023
Perfect location
None
5 / 10·Apr 2025
It was close to Camden
It smelled musty and damp, there was no hand soap for toilet, it hasn’t had a good clean in a long time the glasses were dirty. The floors and furniture are in serious need of replacement. The bathroom was completely unacceptable. The address advertised is not the address of your apartment and it’s a good long walk to get the keys from a grocery shop. Would never stay again
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of London Borough of Islington
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Camden City Living. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Camden City Living pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Camden City Living?
We found 7 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
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