Hyatt House Columbus OSU Short North

Clean

The alarm next door was going off over and over

Bartender was very nice and talkative. The swivel TV in front of bed was neat

Parking

Close to everything. Repeat customer Staff Joe the bartender was awesome!!

N/a

The breakfast was very good.

The first person i encountered (the front desk clerk) was not very welcoming. I went back down to the lobby to tell her I believed my key didn’t work and she told my it worked, I just need to “put a little muscle” into pushing the heavy door open. We got in late so we went to sleep almost immediately but we got up soaking wet because the a.c. blew out hot air regardless of the thermostat settings. I informed the staff and they sent up a maintenance man. He was pleasant enough but didn’t fix the problem. I told the front desk clerk that I payed a lot of money for a Hyatt room so please fix it or move us to a different room. The clerk (not the same as the first night) did move us. Over all, the staff just wasn’t overly friendly. We were a little disappointed as everyone else in Columbus, Ohio were very friendly and welcoming.