Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Location
Reviews
3 / 10
Disappointing Experience: Lack of Communication and Poor Amenities
The area was ok, close to city center and nice restaurants nearby
Our stay was, unfortunately, a deeply frustrating and disappointing experience from start to finish. We had booked months in advance, yet upon arrival, we found ourselves stranded outside the property without keys. Despite repeated attempts to contact the owner, we were consistently met with voicemail and received zero communication.
After waiting for over two hours, we were forced to contact Booking.com for assistance. Even their team was unable to reach the owner. At 9 PM on a Saturday, we were essentially told our reservation was cancelled and we had to scramble to find alternative accommodation.
While we were waiting outside, a woman associated with the property finally appeared and offered to help. We then discovered that another couple had accidentally been given our apartment, which necessitated a chaotic room swap. To make matters worse, we had to wait until 10 PM for a cleaner to arrive just to make the flat ready for us.
Once we were finally settled, the issues continued:
There were no toiletries provided—not even basic hand wash, shampoo, or shower gel.
The TV provided was not a Smart TV, meaning we had no access to streaming services like Netflix or YouTube.
The Wi-Fi was completely non-existent in the bedroom and on the balcony. It only functioned in the kitchen/living area, forcing us to use our own mobile data to watch anything on our tablets.
We attempted to contact the owner multiple times throughout our stay regarding the Wi-Fi issues, but we never received a single reply.
This property lacks the basic standards of hospitality and professional communication required for a reliable stay. I cannot recommend this place to anyone; it caused us significant stress and ruined our plans for the entire stay.
10 / 10
Lovely, peaceful flat
I've now stayed in both Sun and Seas and they're clean, convenient, private, easy to access and have everything you need for a self-contained stay. Also great communication and super close to little supermarkets, cafes and bars. Many tours will also pick up from that location. Can't recommend enough!
9 / 10
Perfect location, perfect holiday flat for Madeira.
Spacious room with almost everything you need to feel at home. I said "almost" because you must bring small things like shampoo, soap, shower gel, nail clipper, etc, especially when you stay long. Of course, you can always some from the supermarket just downstairs.
But hey, the bathtub has a button that turns itself into a jacuzzi!
As many already pointed out, the wifi range is pretty limited, it only works in the living room. Not a deal breaker, but if you are sick and want to stay in bed, your only option is the TV with only a few English channels.
10 / 10
Perfect for your stay on the island
I couldn’t ask for more. The apartment is perfect for your holiday in Madeira. It has everything you need, close to the bus stop. Private parking if you rent a car. Very good size. The view is beautiful. Definitely recommend and if I’m coming back to Madeira I will stay here again for sure.
I want to thank you the landlord for helping me renting a car, that was definitely a very good idea. Who says you don’t need a car to explore the island is wrong.
Perfecte locatie om Madeira te bezoeken met de auto. Auto-staanplaats was net naast de lift. In de omschrijving op Booking was geen diepvriezer vermeld. Zou je zeker moeten doen, wij waren blij verrast dat er een was.
Eerste dagen hadden we geen Wifi omdat de Login die e ontvangen fout was.
7 / 10Good·Jul 2026
L emplacement pour explorer est impeccable. Proche du super club de plongée dive Manta. Super equipment tres réactif, beaucoup de possibilités pour manger et faire des courses. Parking sur place.
Le bruit de la rue mais avec des boules quies c est parfait
10 / 10Outstanding·Jan 2026
Nagyon jól felszerelt, tiszta, modern lakás - kellemes meglepetés volt a kijelölt parkolóhely garázsban. Gyönyörű környék, buszmegálló szinte a ház előtt, a közeli boltokban is sok minden megtalálható. Tökéletes szállás volt minden szempontból!
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10 / 10Outstanding·Apr 2025
I've now stayed in both Sun and Seas and they're clean, convenient, private, easy to access and have everything you need for a self-contained stay. Also great communication and super close to little supermarkets, cafes and bars. Many tours will also pick up from that location. Can't recommend enough!
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Sun and Sea II. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Sun and Sea II pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sun and Sea II?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
"I've now stayed in both Sun and Seas and they're clean, convenient, private, easy to access and have everything you need for a self-contained stay. Also great communication and super close to little s..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Hot tub/Jacuzzi
Accessible by lift
Key access
Fire extinguisher
Cleaning products
Map of Caniço
Ratings and reviews
8.5 / 10
Excellent(39 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Perfecte locatie om Madeira te bezoeken met de auto. Auto-staanplaats was net naast de lift. In de omschrijving op Booking was geen diepvriezer vermeld. Zou je zeker moeten doen, wij waren blij verrast dat er een was.
Eerste dagen hadden we geen Wifi omdat de Login die e ontvangen fout was.
7 / 10Good·Jul 2026
L emplacement pour explorer est impeccable. Proche du super club de plongée dive Manta. Super equipment tres réactif, beaucoup de possibilités pour manger et faire des courses. Parking sur place.
Le bruit de la rue mais avec des boules quies c est parfait
10 / 10Outstanding·Jan 2026
Nagyon jól felszerelt, tiszta, modern lakás - kellemes meglepetés volt a kijelölt parkolóhely garázsban. Gyönyörű környék, buszmegálló szinte a ház előtt, a közeli boltokban is sok minden megtalálható. Tökéletes szállás volt minden szempontból!
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10 / 10Outstanding·Apr 2025
I've now stayed in both Sun and Seas and they're clean, convenient, private, easy to access and have everything you need for a self-contained stay. Also great communication and super close to little supermarkets, cafes and bars. Many tours will also pick up from that location. Can't recommend enough!
$$$$
Top rated by guests
8.5Excellent
(39 Ratings)
"I've now stayed in both Sun and Seas and they're clean, convenient, private, easy to access and have everything you need for a self-contained stay. Also great communication and super close to little s..."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Map of Caniço
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
WiFi/Internet
Hot tub/Jacuzzi
Accessible by lift
Key access
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Sun and Sea II. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Sun and Sea II pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sun and Sea II?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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