Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
8 / 10
This is a great apartment with plenty of space for 6 people. Bedrooms are a good size. Great locati.
Location was very good. Apartment is spacious and comfortable. Very clean.
Entrance steps off the road are very steep. A handrail would be very helpful. On a busy bus route so can be noisy at times. Shower head was broken and wouldn’t stay upright.
10 / 10
Excellent Cable House apartment
The wrong address on the instructions meant I had to pay for parking on Duke Street instead of parking on Cornwallis street where the reception was.
The absence of wi-fi was a nuisance and the plug in the bath didn't operate.
9 / 10
Great location for Liverpool city centre.
The property is a short walk from Liverpool Lime St station. Conveniently sited near numerous restaurants and shops and a short cab ride to Anfield.
Nothing to dislike.
1 / 10
Confirmation number: 6754004614. Subject: Formal Complaint – Fire Safety and Apartment Condition To whom this may con
Confirmation number: 6754004614.
Subject: Formal Complaint – Fire Safety and Apartment Condition
To whom this may concern,
I am writing to formally complain about our stay, particularly the serious fire-safety concerns we experienced.
The smoke alarm inside our apartment was not functioning. While we were cooking, the fire brigade attended the property, which was extremely concerning and caused significant distress. Guests should be able to have complete confidence that essential fire-safety equipment within their accommodation is operational.
When the communal fire alarm was activated, we contacted the emergency number provided to us, but received no response. This is particularly unacceptable given that the situation involved a potential threat to the safety of guests. An emergency contact system is only effective if someone is available to respond when it is needed.
There were also other issues with the apartment, including poor cleanliness, a broken fridge door compartment and a hole in the ensuite sink.
Given the serious failure in fire-safety provision and the lack of an emergency response, alongside the other issues, we do not feel the accommodation was provided to an acceptable standard.
We are therefore requesting reasonable compensation for our stay, taking into account the seriousness of the safety concerns and the impact they had on our experience.
I look forward to receiving your response and proposed compensation.
Regards
Lauren Madden on behalf of Steven Harborne
E:Lauren.j.madden@hotmail.com
T: 07788596951
Confirmation number: 6754004614.
Subject: Formal Complaint – Fire Safety and Apartment Condition
To whom this may concern,
I am writing to formally complain about our stay, particularly the serious fire-safety concerns we experienced.
The smoke alarm inside our apartment was not functioning. While we were cooking, the fire brigade attended the property, which was extremely concerning and caused significant distress. Guests should be able to have complete confidence that essential fire-safety equipment within their accommodation is operational.
When the communal fire alarm was activated, we contacted the emergency number provided to us, but received no response. This is particularly unacceptable given that the situation involved a potential threat to the safety of guests. An emergency contact system is only effective if someone is available to respond when it is needed.
There were also other issues with the apartment, including poor cleanliness, a broken fridge door compartment and a hole in the ensuite sink.
Given the serious failure in fire-safety provision and the lack of an emergency response, alongside the other issues, we do not feel the accommodation was provided to an acceptable standard.
We are therefore requesting reasonable compensation for our stay, taking into account the seriousness of the safety concerns and the impact they had on our experience.
I look forward to receiving your response and proposed compensation.
Regards
Lauren Madden on behalf of Steven Harborne
E:Lauren.j.madden@hotmail.com
T: 07788596951
Location was very good. Apartment is spacious and comfortable. Very clean.
Entrance steps off the road are very steep. A handrail would be very helpful. On a busy bus route so can be noisy at times. Shower head was broken and wouldn’t stay upright.
10 / 10Outstanding·Oct 2026
The wrong address on the instructions meant I had to pay for parking on Duke Street instead of parking on Cornwallis street where the reception was.
The absence of wi-fi was a nuisance and the plug in the bath didn't operate.
9 / 10Outstanding·Sep 2026
The property is a short walk from Liverpool Lime St station. Conveniently sited near numerous restaurants and shops and a short cab ride to Anfield.
Nothing to dislike.
6 / 10Average·Aug 2026
The staff were polite and gave good clear instructions. The apartment was nice and really clean.
I understand it did say key collection was from another location on the booking which I missed which was on me. However we parked our car near the apartment and a 40 minute walk(there and back) was really inconvenient.
The pillows were really cheap and uncomfortable.
The showers either didn’t work or were cold.
It was loud! Struggled to sleep due to noise outside all night.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Base Serviced Apartments - Sir Thomas Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Base Serviced Apartments - Sir Thomas Street pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Base Serviced Apartments - Sir Thomas Street?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
Map of Liverpool
Ratings and reviews
7.9 / 10
Good(414 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Location was very good. Apartment is spacious and comfortable. Very clean.
Entrance steps off the road are very steep. A handrail would be very helpful. On a busy bus route so can be noisy at times. Shower head was broken and wouldn’t stay upright.
10 / 10Outstanding·Oct 2026
The wrong address on the instructions meant I had to pay for parking on Duke Street instead of parking on Cornwallis street where the reception was.
The absence of wi-fi was a nuisance and the plug in the bath didn't operate.
9 / 10Outstanding·Sep 2026
The property is a short walk from Liverpool Lime St station. Conveniently sited near numerous restaurants and shops and a short cab ride to Anfield.
Nothing to dislike.
6 / 10Average·Aug 2026
The staff were polite and gave good clear instructions. The apartment was nice and really clean.
I understand it did say key collection was from another location on the booking which I missed which was on me. However we parked our car near the apartment and a 40 minute walk(there and back) was really inconvenient.
The pillows were really cheap and uncomfortable.
The showers either didn’t work or were cold.
It was loud! Struggled to sleep due to noise outside all night.
$$$$
7.9Good
(414 Ratings)
"The wrong address on the instructions meant I had to pay for parking on Duke Street instead of parking on Cornwallis street where the reception was."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Liverpool
About this apartment rental
Prime City Center Location
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Base Serviced Apartments - Sir Thomas Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Base Serviced Apartments - Sir Thomas Street pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Base Serviced Apartments - Sir Thomas Street?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
Looking for a memorable stay in Liverpool? Our Apartment might just be what you're looking for. Enjoy amenities including WiFi/Internet, Heating and Free WiFi/internet, and more during your stay.
Looking to create some memories in Liverpool? Look no further than our Apartment, Infinity Apartments Victoria Street. Enjoy top-rated amenities including Non-smoking, and more.
Discover the beauty of Liverpool with a stay at Temple Court Cavern Quarter Apartments, a top rated Apartment with amenities such as Non-smoking and No pets allowed, and more.
Discover the beauty of Liverpool with a stay at Button Street by UStay Aparthotels, a top rated Apartment with amenities such as Non-smoking, Family friendly and WiFi/Internet, and more.
Nestled in Liverpool, this Apartment is perfect for your next vacation. Enjoy Yellow Submarine Apartments - Sleeps 18's top-rated amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Soak up the beauty of Liverpool in our Apartment, Industrial 2BR Apt, Liverpool City Centre Sleeps 8. With a range of amenities such as WiFi/Internet, Heating and Free WiFi/internet, you'll feel right at home.
Soak up the beauty of Liverpool in our Apartment, Host & Stay | Apartment 11, Stanley Street. With a range of amenities such as No pets allowed, Family friendly and Non-smoking, you'll feel right at home.
Are you ready to indulge in a relaxing getaway? Our Apartment in Liverpool has everything you need for a rejuvenating stay. Treat yourself to Flatzy - 3 Bedroom Apt in Heart of City Centre's exceptional amenities, such as No pets allowed, Family friendly and Non-smoking.
Discover the beauty of Liverpool with a stay at Host & Stay | Apartment 8, Stanley Street, a top rated Apartment with amenities such as No pets allowed, Family friendly and Non-smoking, and more.
Soak up the beauty of Liverpool in our Apartment, Sidemersey Livings - Large, Clean & Cozy Central Loft • Self Check-In. With a range of amenities such as Pets allowed, Family friendly and Non-smoking, you'll feel right at home.
Looking for the perfect place to call home during your trip to Liverpool? This Apartment offers a comfort and style with top-notch amenities, including Bar, Non-smoking and Family friendly, and more.
Soak up the beauty of Liverpool in our Apartment, SGT Pepper’s Apartments. With a range of amenities such as Non-smoking and No pets allowed, you'll feel right at home.
Free WiFi/internet · Balcony/Terrace · Accessible by lift
Business stays, family stays, couples stay, getaway vacation, and rental in Liverpool at Lord Street Apartments By Happy Days for $655 for your next trip.
Enjoy the best of Liverpool in our Apartment, Barcelona Party Pad (Sleeps 16). A stunning property with amenities including No pets allowed, Family friendly and Non-smoking, and more.
Looking to create some memories in Liverpool? Look no further than our Apartment, Host & Stay - Ropewalks Quarters. Enjoy top-rated amenities including Free Parking, Balcony/Terrace and Non-smoking, and more.
Discover the beauty of Liverpool with a stay at The Castle Collection - 42 Castle Street, a top rated Apartment with amenities such as Free Parking, Non-smoking and Laundry services, and more.
Experience the best of Liverpool with this Apartment available for $526. This property is equipped with amenities including No pets allowed, Family friendly and Non-smoking, and more.