Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
9 / 10
Great clean and comfortable apartment
The apartment was great. It was spotlessly clean and well furnished. The air conditioning really helped. The showers were good with clear instructions on how to use. Well-appointed kitchen. It is ideally placed for local restaurants and access to sightseeing activities. The designated parking spot is excellent.
Nothing
8 / 10
The location, view, cleanliness and responsiveness of staff really made it easy for us- stress free!!! Mahalo nui loa.
Location, Cleanliness and it had two bathrooms and we love the lanai. Kitchen was perfect. My husband made breakfast every morning.
We’ve stayed at this place twice (2023 and 2026) and stayed in the main floor bedroom both times. We’re both on CPAP machines. I wish the bed was where the tv is so we both could have a night stand on each side. That’s the only thing. It would never prevent us from booking this place again. We love it
1 / 10
1/10 – Absolute disaster. Infestation, false promises and zero accountability. DO NOT STAY HERE
NOTHING
This property should not be listed, and our experience was nothing short of a nightmare.
We were forced to leave after the FIRST NIGHT due to a serious ant infestation. Ants were crawling all over the upstairs bedroom and the kitchen. Sleeping was impossible. We were so concerned that ants would crawl into our belongings that we kept all luggage tightly closed and locked the entire night. That is not a “stay”, that is survival mode.
I immediately contacted the host, Jeff Jones. At first, he appeared understanding and explicitly agreed that we should leave the property. He also explicitly agreed to a FULL refund. He initially offered to refund us in cash, but admitted he did not have the full amount. He then instructed us to request the refund through Booking.com instead, which we did only because he approved it.
That is where the nightmare truly began.
Despite everything being acknowledged and agreed upon, we were refunded only about ONE THIRD of what we paid. This is completely absurd considering:
• We could not stay due to an infestation
• We left immediately
• The host approved a full refund
To make matters worse, the host later claimed that based on our photos, it was “unclear” whether there was an infestation. This is an unreasonable and frankly insulting response, when you discover ants all over your sleeping area and kitchen in the middle of the night, your priority is getting rid of them and protecting your belongings, not staging a photoshoot of every single ant.
Since then, we have been chasing everyone endlessly. The company involved, ‘EVOLVE’, is utterly incompetent. You can never speak to a single agent consistently, I have dealt with around seven different people, repeating the same story over and over, with absolutely no resolution. Just delays, excuses, and zero accountability.
And as if the infestation wasn’t bad enough, the cleanliness was unacceptable.
10 / 10
Nice apartment. Recommend it for your trip
Such a nice apartment. Very good location , nice apartment , clean and same as photos . Was nice to be there ❤️
The apartment was great. It was spotlessly clean and well furnished. The air conditioning really helped. The showers were good with clear instructions on how to use. Well-appointed kitchen. It is ideally placed for local restaurants and access to sightseeing activities. The designated parking spot is excellent.
Nothing
8 / 10Excellent·Jun 2026
Posizione, pulizia, spazio, servizi
Vasca con tendina. Assenza di lavastoviglie
8 / 10Excellent·Jan 2026
Location, Cleanliness and it had two bathrooms and we love the lanai. Kitchen was perfect. My husband made breakfast every morning.
We’ve stayed at this place twice (2023 and 2026) and stayed in the main floor bedroom both times. We’re both on CPAP machines. I wish the bed was where the tv is so we both could have a night stand on each side. That’s the only thing. It would never prevent us from booking this place again. We love it
10 / 10Outstanding·Nov 2025
Such a nice apartment. Very good location , nice apartment , clean and same as photos . Was nice to be there ❤️
Parking is not specified as an available amenity at Top-Floor Kailua Bay Resort Condo w/ Ocean Views!. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Top-Floor Kailua Bay Resort Condo w/ Ocean Views!. Enjoy the water!
Is Top-Floor Kailua Bay Resort Condo w/ Ocean Views! pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Top-Floor Kailua Bay Resort Condo w/ Ocean Views!?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Map of Holualoa, HI
Ratings and reviews
8.9 / 10
Excellent(30 Ratings)
100% verified reviews
9 / 10Outstanding·Sep 2026
The apartment was great. It was spotlessly clean and well furnished. The air conditioning really helped. The showers were good with clear instructions on how to use. Well-appointed kitchen. It is ideally placed for local restaurants and access to sightseeing activities. The designated parking spot is excellent.
Nothing
8 / 10Excellent·Jun 2026
Posizione, pulizia, spazio, servizi
Vasca con tendina. Assenza di lavastoviglie
8 / 10Excellent·Jan 2026
Location, Cleanliness and it had two bathrooms and we love the lanai. Kitchen was perfect. My husband made breakfast every morning.
We’ve stayed at this place twice (2023 and 2026) and stayed in the main floor bedroom both times. We’re both on CPAP machines. I wish the bed was where the tv is so we both could have a night stand on each side. That’s the only thing. It would never prevent us from booking this place again. We love it
10 / 10Outstanding·Nov 2025
Such a nice apartment. Very good location , nice apartment , clean and same as photos . Was nice to be there ❤️
$$$$
Top rated by guests
8.9Excellent
(30 Ratings)
"Such a nice apartment. Very good location , nice apartment , clean and same as photos . Was nice to be there ❤️"
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Holualoa, HI
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Top-Floor Kailua Bay Resort Condo w/ Ocean Views!. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
Yes, a swimming pool is available for use at Top-Floor Kailua Bay Resort Condo w/ Ocean Views!. Enjoy the water!
Is Top-Floor Kailua Bay Resort Condo w/ Ocean Views! pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Top-Floor Kailua Bay Resort Condo w/ Ocean Views!?
We found 11 amenities for this rental. This includes free wifi/internet, free parking, pool, non-smoking, and pets allowed.
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