Tru By Hilton Comstock Park Grand Rapids, MI

The hotel was very adequate. I stayed over 5 days as I was visiting my elderly dad in Grand Rapids. At first, I thought this would be my "return hotel" each time I came to GR. But as the days went on, I realized various problems. Like the refrigerator did not work but I did not find out until some things I put in it had spoil. The staff seemed not to care much and told me that sometimes they are not plugged in right. Another silly problem was that many of the TV channels did not work! I saw game 3 of the world series but when I tried to tune into final game 4 - the station did not work. In general, it is a good value for the money but my experience would have been much enhanced by some simple things that you would expect at most hotels (like TV stations reliable working and a working refrigerator).

Breakfast was ok. Some staff were very friendly but many were complacent and uninterested. Many TV stations listed on the guide did not work. My refrigerator did not work - which I did not even think to check until some food spoiled. They did clean my room each day, which was very nice.

Excellent breakfast. Really like the pancake maker

Can't think of any

The breakfast was ok and breakfast bar fully stocked

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Great location and staff with the exception of us being in the smallest king room I’ve ever seen! We had two dogs with us and my girlfriend did work from the room one day. It was not comfortable with the 4 of us in such a small room

See above. The room was the smallest king I’ve ever seen