Peaks Hotel and Suites

I like the idea of having a shared area for water refill and eating my meals and get hot water and a cup of tea whenever I am back the hotel. Although the self-service laundry was not working well, I like it that The Peaks has the support from the nearby sister hotels. I managed to get my laundry done well at the Banff Park Lounge right opposite the road and it also made my tour pick-up locations superb convenience. Both hotels' staff are awesome and helpful. Generally, I feel comfortable and safe as a solo female traveler for work vacations. Thank you very much for the great experiences. Please continue to maintain the hotel at the top situation until my next return :)

I think the laundry self-service area is not as good as compared to other facilities, not sure if there is any alternative to make it better.

Location was lovely. The room felt quiet, private, clean with contemporary finishings. The BeeKind personal care products were nice. Importantly, the bed was comfortable.

Because I was traveling for work and needed a bit of workspace, the little live edge table in front of the couch felt small and ill-suited for putting my laptop; however, the wifi was totally serviceable and I had no problems with it.

The location of the hotel is excellent. The fact that it does not offer breakfast forced us to find restaurants that did and there were several very good ones in close vicinity of the hotel. So it actually was good that they didn't have it. The room was exceptionally clean. We would stay at this hotel again.

I think hotel guests should not have to pay a fee for parking in the garage, the hotel is quite expensive as is (we traveled in September). While having the balcony was nice, the room could have benefitted from a window over the desk.

Good location!

The hotel assigned us a first-floor room next to the street. Construction vehicles woke me up at 6 AM, and I couldn’t fall back asleep afterward.