Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
5 / 10
Good property, but painful deposit refund process
The villa itself is very nice, spacious, and well-suited for a group stay. Cleanliness was good, and the facilities matched the description. We enjoyed our time at the property.
The handling of the security deposit was extremely frustrating. The host stated a refund window of 7 to 10 days, but it took two weeks, multiple reminders, and escalation warnings before the money was actually returned. Communication regarding the deposit felt non-transparent and delayed.
3 / 10
Cockroach motel . 3* at best
We paid nearly €10,000 for a week at Villa Arenas and, for that price, the standard was very disappointing.
The biggest issue was a cockroach infestation in one of the ground-floor bedrooms. This was not a single insect — there were multiple cockroaches, the room became unusable, and two children had to be moved elsewhere for the entire week. Management were informed during the stay and acknowledged that fumigation would be required, but said this would only be done after we had left. So they knew there was a serious problem and did nothing that actually helped us during the holiday.
Communication afterwards was extremely poor. We repeatedly asked for a proper response regarding compensation and were largely ignored. Booking.com eventually contacted the property on our behalf, but the only effective compensation offered was the waiving of the electricity charge. For losing one of six bedrooms for the entire week in a villa costing nearly €10,000, this felt insulting.
There were other problems too. Shower drains were blocked with hair, some tiles were cracked, and the interior felt dated and much more tired than the listing photographs suggest. For a property at this price level, the maintenance and presentation simply were not good enough.
Electricity is also charged separately above a very small allowance. Our actual electricity cost was around €320 for the week, mainly due to air conditioning during very hot weather, so this is something guests should factor into the total price.
There are positives: the villa is spacious, the location is good, the barbecue area is very nice, and the pool is decent.
Unfortunately, those positives do not outweigh the infestation, loss of a bedroom, poor maintenance, and particularly the lack of meaningful communication or resolution afterwards. For the price charged, I would not consider this good value and would not stay again.
10 / 10
Amazing, wonderful location at a villa that met all our needs.
How organised the owner was and easy to get in touch with them. I felt extremely prepared and informed prior to arriving at the villa. We had two minor issues with the property that I'm only mentioning because the speed of response in rectifying them was tremendous. Would highly recommend the villa anyone going away in a big family / group.
9 / 10
It was perfect for a large family group, beach and shops nearby.
spacious, had nearly everything we needed
The fridge wasn’t working, missing curtains in one room. 2 rooms only accessed from outside
Gute Kommunikation vor, während und nach dem Aufenthalt. Das Haus ist geräumig und sauber mit guter Lage am Ballermann 8/9. Strand, Bars und Restaurants sind fußläufig erreichbar, trotzdem ist die direkte Nachbarschaft sehr ruhig.
Ideal für große Gruppen - die Unterkunft ist nicht luxuriös, das kann man für den Preis aber auch nicht erwarten. Für ein paar Tage Urlaub aber völlig in Ordnung!
An der ein oder anderen Stelle ist die Unterkunft ein wenig in die Jahre gekommen. Grundsätzlich ist aber alles sauber und funktional.
10 / 10Outstanding·Jul 2026
How organised the owner was and easy to get in touch with them. I felt extremely prepared and informed prior to arriving at the villa. We had two minor issues with the property that I'm only mentioning because the speed of response in rectifying them was tremendous. Would highly recommend the villa anyone going away in a big family / group.
9 / 10Outstanding·Sep 2024
la situación
un poco antiguo
5 / 10·Aug 2026
The villa itself is very nice, spacious, and well-suited for a group stay. Cleanliness was good, and the facilities matched the description. We enjoyed our time at the property.
The handling of the security deposit was extremely frustrating. The host stated a refund window of 7 to 10 days, but it took two weeks, multiple reminders, and escalation warnings before the money was actually returned. Communication regarding the deposit felt non-transparent and delayed.
"How organised the owner was and easy to get in touch with them. I felt extremely prepared and informed prior to arriving at the villa. We had two minor issues with the property that I'm only mentionin..."
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this villa rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Garden
Outdoor Cooking
Map of Balearic Islands
Ratings and reviews
7.5 / 10
Good(12 Ratings)
100% verified reviews
8 / 10Excellent·Aug 2026
Gute Kommunikation vor, während und nach dem Aufenthalt. Das Haus ist geräumig und sauber mit guter Lage am Ballermann 8/9. Strand, Bars und Restaurants sind fußläufig erreichbar, trotzdem ist die direkte Nachbarschaft sehr ruhig.
Ideal für große Gruppen - die Unterkunft ist nicht luxuriös, das kann man für den Preis aber auch nicht erwarten. Für ein paar Tage Urlaub aber völlig in Ordnung!
An der ein oder anderen Stelle ist die Unterkunft ein wenig in die Jahre gekommen. Grundsätzlich ist aber alles sauber und funktional.
10 / 10Outstanding·Jul 2026
How organised the owner was and easy to get in touch with them. I felt extremely prepared and informed prior to arriving at the villa. We had two minor issues with the property that I'm only mentioning because the speed of response in rectifying them was tremendous. Would highly recommend the villa anyone going away in a big family / group.
9 / 10Outstanding·Sep 2024
la situación
un poco antiguo
5 / 10·Aug 2026
The villa itself is very nice, spacious, and well-suited for a group stay. Cleanliness was good, and the facilities matched the description. We enjoyed our time at the property.
The handling of the security deposit was extremely frustrating. The host stated a refund window of 7 to 10 days, but it took two weeks, multiple reminders, and escalation warnings before the money was actually returned. Communication regarding the deposit felt non-transparent and delayed.
$$$$
7.5Good
(12 Ratings)
"How organised the owner was and easy to get in touch with them. I felt extremely prepared and informed prior to arriving at the villa. We had two minor issues with the property that I'm only mentionin..."
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