Window on Crans Montana, Appartement avec vue sur les Alpes
8.3 / 10
Excellent(53 Ratings)
$$$$
House in Crans-Montana
4 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
8 / 10
Lovely stay with terrific views
Spectacular balcony and view
A bit harder to check in than it needed to be, insufficient info and non-working QR code, slightly dirty dishes in dishwasher. A bit dated/cluttered.
5 / 10
Nice place, but construction works not disclosed
The apartment is nice, comfortable, and very well located, just as shown in the photos. It’s spacious and generally pleasant to stay in.
There were several issues that affected our experience. We were not informed about ongoing construction work in the building until one day before our arrival, which meant that the terrace (one of the nicest features of the apartment) was not accessible. There were workers right outside from 8 a.m., making noise and covering the windows of the main room and kitchen, which reduced natural light and privacy.
By the time we learned about the works, the apartment had already been paid for and when I got back to the host, once we received the information, I unfortunately did not receive a reply from their side.
In addition, the curtains in the living room, needed in this case to allow more privacy when workers were outside, were broken; the shower had a small leak, and one of the power plugs in the living room couldn’t be used because something was blocking it inside.
9 / 10
Loved it
The balcony was excellent
The shower could be higher and it also had a leak
4 / 10
Good intention but poor service.
The location and view.
I am writing to file a formal complaint regarding my recent stay. While I want to acknowledge that the owner showed good intentions and did try to help by ordering some items we requested, the overall experience was extremely disappointing and uncomfortable because of the conduct of the housekeeper, Celine, and the poor quality of basic services provided.
From the moment we arrived, Celine was unwelcoming and dismissive simply because we wanted to confirm the location of the apartment. This immediately set a negative tone and made us feel unwelcome. Once inside, we found that many basic necessities were missing. While the owner later arranged for some of these items, others were either delayed or never provided. For example, towels were so small they could not properly fit an adult, and when replacements were finally given, it was far too late to be useful.
Whenever we raised these issues—reasonable requests for basic necessities—we were spoken to in a rude and disrespectful way. At one point, we were even told to find alternative accommodation, which is unacceptable considering we had booked for three full weeks.
The problems continued during the stay. The furniture was poorly arranged, restricting movement around the apartment, so we carefully repositioned some pieces to make the space livable, keeping everything clean and undamaged. Despite this, the cleaning staff complained to the owner, who then spoke to us disrespectfully instead of addressing the actual issues.
A major concern was cleanliness. We specifically informed the owner that we have allergies, and for this reason requested that the vacuum be emptied and cleaned regularly, and that fur and dust be removed. However, these requests were refused and ignored by the cleaning staff. The so-called “3-times-per-week” cleaning service was not properly done at all—the apartment remained dusty, and the cleaners seemed untrained.
Yes, parking is listed as an amenity at Window on Crans Montana, Appartement avec vue sur les Alpes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Window on Crans Montana, Appartement avec vue sur les Alpes pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Window on Crans Montana, Appartement avec vue sur les Alpes?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Crans-Montana
About this house rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Family friendly
Accessible by lift
Fire alarm
Fire extinguisher
FAQs
Is parking included with this house?
Yes, parking is listed as an amenity at Window on Crans Montana, Appartement avec vue sur les Alpes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Window on Crans Montana, Appartement avec vue sur les Alpes pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Window on Crans Montana, Appartement avec vue sur les Alpes?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
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