Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
2 / 10
Scam! False add, condensing lying management, NOT what you pay for. Terrible
The architecture of the building is cool.
WARNING! False advertising, and extremely misleading description. The place they gave us was not what we paid for, they gave us only a room with 4 beds while the reservation was for a living room, a separate bedroom, a balcony in the room, TV, kitchen, pool, just as “Villa Deluxe” says. In the advertisement it did not state that the kitchen or pool was shared, which would be fine if they said in the add/reservation that these were shared spaces, but it isn’t clear in the add or in the reservation confirmation. There were no towels or soap, which was also not specified in the reservation, to the point that the lady that works there had to lend us her personal towels. They give us the policies and conditions after paying, which did state that the kitchen and pool are shared, and when we asked about that in WhatsApp, the person said “well you have a whole floor to yourself” even though we didn’t have access to anything more than one room, so also weird misleading, false advertising. They asked us for a $200 cash deposit while the policies that were at the place ask for 30,000 colones ($60). We complain to the them over WhatsApp and they basically blame Booking of “lying” in their app, and said that they actually gave us a “bigger room than paid for”, which is more frustrating and annoying to hear, since we didn’t even get the separate bedroom as advertised.
It’s a shame because the place is cool, but is so mismanaged and misleading in its description you’re surely going to be disappointed upon arrival, and it’s way too expensive to be treated so poorly and mocked by whoever is running their business there.
1 / 10
Indignante lugar
El atardecer
Pésimo lugar .
Primero en las indicaciones ponen que cuentan con toallas y no es así.
El baño no cuenta con jabón para manos .
La habitación no contaba con llave lo cual era algo indispensable para poder tener segura nuestras pertenencias, como es posible que los 3 días que estuvimos , y nos íbamos a la playa o otros lugares teníamos que dejar la puerta de nuestra habitación ABIERTA por qué no había manera de cerrarla no había llave para la puerta .
Los jacuzzi todos SUCIOS Y VACÍOS no había agua el día que llegamos .
En la habitación el Aire acondicionado no enfriaba mucho y el abanico que había estaba dañado (daba vueltas 360) y estaba quebrado
En la cocina un cajón lleno de cucarachas.
La cama en pésimo estado la madera quebrada las tablas de la cama del piso .
Todo muy descuidado y abandonado.
No lo recomiendo.
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at El Castillo Monte Campana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at El Castillo Monte Campana. Enjoy the water!
Is El Castillo Monte Campana pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El Castillo Monte Campana?
We found 17 amenities for this rental. This includes free parking, pool, non-smoking, spa, and kitchen.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Puntarenas Province
About this villa rental
Elegant Accommodations
Amenities
Free Parking
Pool
Non-smoking
Spa
Kitchen
Balcony/Terrace
Hot tub/Jacuzzi
Shared living spaces
Garden
Accessible Parking
Outdoor Cooking
Family friendly
Safe
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this villa has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this villa?
Parking is not specified as an available amenity at El Castillo Monte Campana. For more information, we encourage you to contact the property about where to park.
Is there a pool at this villa?
Yes, a swimming pool is available for use at El Castillo Monte Campana. Enjoy the water!
Is El Castillo Monte Campana pet friendly?
Unfortunately, this villa is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at El Castillo Monte Campana?
We found 17 amenities for this rental. This includes free parking, pool, non-smoking, spa, and kitchen.
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