Resort in Cancun
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Elegant Accommodations
Amenities
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Garden
Sauna
Beach front
All-inclusive
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Cancun
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Oct 2026
Every thing，food，service was excellent and the ocean view！
the transportation from airport and to airport！we donot how to book it！
8 / 10Excellent·Sep 2026
The location is really good , as the sea is calm and with less sargassum than all others regions .
The views are amazing with a beautiful infinity pool.
Big hotel, with 3 pools .
Expresso Coffee is really good and the sweets in the Cafeteria are the best
Some topics I think must be improved in a hotel like Riu Palace which is considered a upscale hotel. The Entertainment is really poor , the swimming pool activities are almost zero and the team there is not charismatic , everything is boring, they need to find a REAL entertaining team to make the guests happier.
Evening shows is not fun at all, you seat down to watch somebody singing and almost fall sleep.
Another topic I would like to highlight is related to the restaurants - overall the desserts are not good , what saved it was the cafeteria with really good cakes . And the system that you can't book the restaurants in advance simple does not work. You have to dispute a table in the special restaurants, arrive there very early (like 6pm) to make sure you can save a table to be seated at 8pm.
10 / 10Outstanding·Sep 2026
Was excellent
Nothing
6 / 10Average·Sep 2026
Location is fantastic, staff is friendly, facility is clean for the most part and the beach is very clean.
The entertainment sucks. It is non existent. The Riu parties are a joke just a lot of loud music and people standing in the pool. At the hotel their idea of entertainment is occasional bingo and exercise in pool under a blazing sun. Even for basic games you have to go next door, and those are also hit or miss.
Food is just barely okay. Most food at the buffet is under seasoned and underwhelming. The restaurants are good but seating is a problem with hour long waits if you don't get there right at six.
I have stayed at dozens of all inclusive in Cancun. This is literally the most underwhelmed I have ever been in an all inclusive. It's okay if you want a super laid back vacation but know what to expect.
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Top rated by guests
8.6Excellent
(767 Ratings)
"Every thing，food，service was excellent and the ocean view！"
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