Apartment in Shoal Bay
4 guests · 2 bedrooms · 2 baths
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
WiFi/Internet
Accessible by lift
Fire alarm
Map of Shoal Bay
Ratings and reviews
100% verified reviews8 / 10Excellent·Nov 2026
Spacious apartment, nice view.
Apartment interior generally clean - other than balcony floors. There was loads of visible dust build-up between the fridge & the wall.
1) The listing should be clear upfront that keys need to be collected from a property agent in Nelson’s Bay 10m drive away, not Shoal Bay. This is inconvenient without a car.
Providing this info 1.5hrs before check-in is inadequate. A day before would give guests time to make arrangements. We are unclear why keys can be put in the letter box at the property entrance using a coded lock which is standard in many-most rentals thesedays.
2) I had made arrangements to drop our bags before check-in with what I thought was the property owners over message - but it turned out to be AI. AI didn’t make clear the storage offering was at the property office 10m away which was inconvenient when we didn’t have a car. And impractical.
If rentals are relying on AI, a human still needs to do quality assurance & checking to ensure guest requests are understood & responded to appropriately.
3) Two lovely balconies at the property but the floor of both were dirty & hadn’t been cleaned, swept or mopped in a long time. This was disappointing because they were key features of the apartment.
4) It would be helpful if the owner considered providing guests with basic kitchen condiments for cooking & storing food (noting there was a roll of foil). Liked the coffee machine but it would be a nice gesture for owners to provide guests with 2 capsules per day.
5) Suggest the aircon in the main bedroom needs checking as it made a constant noise when on
9 / 10Outstanding·Oct 2026
Amazing location
It wasn’t long enough !
10 / 10Outstanding·Jul 2026
Great location, awesome views and wonderful apartment. Accomodation was clean and tidy with 2 great size rooms and 2 lovely bathrooms. Parking onsite and nice and secure.
6 / 10Average·Mar 2021
Location
No linen or towels on arrival beds not made! Not delivered till 2pm NEXT DAY!!!! Karen at Nelson Bay office rude!!!
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Top rated by guests
9.1Outstanding
(31 Ratings)
"Great location, awesome views and wonderful apartment. Accomodation was clean and tidy with 2 great size rooms and 2 lovely bathrooms. Parking onsite and nice and secure."
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