Comfort Suites Kennewick at Southridge

Great location, decent size room! Great shower and comfy bed.

Didnt know until I arrived about a $100 USD holding deposit. But thats the only complaint I have. Great hotel!

Clean

The location was wonderful I loved that it felt safe and was not in a super busy area. The breakfast was also wonderful, the beds and pillows were some of the best I’ve ever slept on! The girl who checked us in morning shift was so incredibly sweet and helpful.

The elevator didn’t work going down on the 2nd floor. I didn’t mind using the stairs but since I had 3 small kiddos it would have been nice to have the elevator working during our stay. Also one of the night time front desk girls could smile a little more. She just seemed like she hated to be there. Overall though, we will be back!

This is a very nice hotel. It was clean, modern, ant the breakfast was average

Unfortunately, this hotel was built very close to highway 395 so the traffic noise all night was very annoying. The hotel obviously knows about the problem because they offered us a queen room with apparently less noise via a text message before we arrived but we didn’t see it. We had stayed at the Hampton Inn right next door and never experienced that level of noise so we thought it woul be okay. In the morning, we noticed that the Hampton Inn was built a couple hundred feet farther away from the highway, which is likely the reason we had not experienced traffic noise at our previous Hampton Inn stays. If Comfort Suites had disclosed the traffic noise problem up front, we would not have booked. It’s really sad, by all other measures, this is a very nice place to stay. But we expected a good nights sleep, which was impossible for us due to traffic noise all nights. I even turned the blower to continuous to try and drown out the traffic noise. Very disappointing stay for us.