Hotel in Bulgaria
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Airport transportation available
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Sauna
Accessible Parking
Family friendly
Smoking allowed
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Bulgaria
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Location
Old and dirty room
10 / 10Outstanding·Jul 2026
Good hotel. I like it. The pleasant smell in the room. The view. The bed were comfortable. We have fridge and tv. Games at the lobby and nice people
Everything was good
10 / 10Outstanding·Jul 2026
Everything
5 / 10·Feb 2026
The pool area was enjoyed by our 4 children age 8-16
We experienced several issue during our stay.
The staff were dismissive while we were there and have not responded to correspondence since being home.
We would not stay here again. Certainly not 4 star service and not value for money.
There are many places for better value around borovets, we have stayed in borovets several times at different types and price ranges and not experienced such appalling conditions especially for the price we paid.
We had a deluxe apartment and apartment for £3400 for 6 nights
Another family member had a double room on a separate booking and experienced similar issues in their room.
We all opted for half board.
The food was very limited and barely warm unless you were there when first put out.
In terms of the rooms.
There were only 2 hangers available we asked for more and were denied.
We had no smoke detector in 1 room, a severe risk to life.
Bedside lamps with no sockets anywhere near to use them.
Sockets available had an extension lead in for the fridge, the only other in the main space was behind a wardrobe which we had to move to use.
The sockets in the room our boys used, one was hanging out the wall by its wires. The other didn’t always work.
Bed side light in other room did not work.
Curtains were ripped, too long and did not work.
Chunks out walls and doors, dirty walls and patches that had lifted and hanging off.
Exposed wires in the bathroom
A glass shelf had smashed while we were out in the bathroom. It took many hours to get someone to come and help us clean it, once the maid had been they left the keys to every room in the hotel in our door a security risk for all staying there, lucky for them we are honest and handed them straight in to reception.
We had one evening without running water or flushing toilet, so had to use toilets in lobby before bed 7 floors away.
$$$$
7.9Good
(1,174 Ratings)
"Good hotel. I like it. The pleasant smell in the room. The view. The bed were comfortable. We have fridge and tv. Games at the lobby and nice people"
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