Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Location
Reviews
2 / 10
Never again
Location
Booked for Queens Park location, but told us a couple of hours before check in it was a completely different location (also they didn’t mention anything until on the day I asked why the address was so far). They never asked if it was okay, I told them as long as it was the same (as the images, eg layout of apartment etc) as what we booked, we were happy to stay but once we got there it was nothing like the images. We asked the team to move us to our original booking (Queens park) they said they can’t do that since ALL of their apartments are fully booked, which is ridiculous as we booked months prior, even so they should’ve let us known within the couple of months before the check-in that they had a space in a different location, but they didn’t. Location was good but for me, I wanted to make sure I know where I will be staying (hence why images are very important and that is what customers would be trusting on when booking) the original place I booked showed to have double door security which was the most important thing as I have had experiences of robbery in London previously, however the place they gave us was a basement apartment with just one door straight out to the carpark of a different building, the windows from the living room can’t even be fully covered with the blinds (you can see from outside even with blinds down). Not only this but the hygiene was not what I expected, the ground section of the kitchen was broken and just left, once we came there was as sweet wrapper left on the living room floor (which was so clear i don’t know how they missed that) and the coffee table was sticky, TV kept glitching so ended up not even using it, wifi kept disconnecting if we left the living room. It was terrible. The customer service was bad to deal with this situation and only told me they can give a full refund on the day (and if i was to rebook with a different hotel the prices have risen too much to just book) and they only offered a £50 voucher.
7 / 10
A modern, well presented flat in a great location. Comfort was affected by lack fresh air however.
The location is great, very close to Queens Park restaurants and bars, and nearby tube stations. The apartment was spacious, very clean and well presented, with modern facilities. The only thing missing was a kettle.
Our ground floor, 1 bedroom flat was at the front of the property, overlooking Salsubury Rd. As such it had no opening windows for fresh air, and the main living area window was frosted. This makes the flat feel quite claustrophobic. It was also very warm (even in early October), so in warmer months I would recommend paying extra for an AC unit.
1 / 10
Not as advertised AVOID
Avoid.
I paid for a One-Bedroom Apartment but was provided with a studio apartment. The property later confirmed there were no available one-bedroom apartments and therefore could not provide the accommodation I had booked.
I had to leave and pay for alternative accommodation at my own expense. I also incurred additional transport costs.
What is most frustrating is that nobody accepted responsibility. I was left out of pocket despite not receiving the accommodation I reserved and paid for.
This experience wasted hours of my time and caused unnecessary stress. Be very careful and double-check exactly what you are receiving before booking.
I booked and paid for a One-Bedroom Apartment, but upon arrival I was provided with a studio apartment instead. The accommodation did not match my reservation. When I raised the issue, the property confirmed that no one-bedroom apartment was available and they were unable to move me because they were fully booked. As a result, I had to leave and secure alternative accommodation at significant additional cost. The situation caused unnecessary stress, wasted time, and considerable inconvenience. I am extremely disappointed that I did not receive the accommodation I had booked and paid for.
10 / 10
Clean, good size apartment and in handy location for train connections:)
The location is great, very close to Queens Park restaurants and bars, and nearby tube stations. The apartment was spacious, very clean and well presented, with modern facilities. The only thing missing was a kettle.
Our ground floor, 1 bedroom flat was at the front of the property, overlooking Salsubury Rd. As such it had no opening windows for fresh air, and the main living area window was frosted. This makes the flat feel quite claustrophobic. It was also very warm (even in early October), so in warmer months I would recommend paying extra for an AC unit.
10 / 10Outstanding·Aug 2026
Great amenities and location :)
Pillows on the bed were a little too hard
8 / 10Excellent·Aug 2026
The place was clean and quiet.
The heat I think they should think on investing on A/c for the summer period
5 / 10·Jul 2026
Modern vibes
Carpet had lots of dust that you could feel as soon as entering the room. Mattress of very poor condition quality. No A/C
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Queens Park by Viridian Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Queens Park by Viridian Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Queens Park by Viridian Apartments?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and contactless check-in/out.
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of City of Westminster
Ratings and reviews
8.1 / 10
Excellent(155 Ratings)
100% verified reviews
7 / 10Good·Oct 2026
The location is great, very close to Queens Park restaurants and bars, and nearby tube stations. The apartment was spacious, very clean and well presented, with modern facilities. The only thing missing was a kettle.
Our ground floor, 1 bedroom flat was at the front of the property, overlooking Salsubury Rd. As such it had no opening windows for fresh air, and the main living area window was frosted. This makes the flat feel quite claustrophobic. It was also very warm (even in early October), so in warmer months I would recommend paying extra for an AC unit.
10 / 10Outstanding·Aug 2026
Great amenities and location :)
Pillows on the bed were a little too hard
8 / 10Excellent·Aug 2026
The place was clean and quiet.
The heat I think they should think on investing on A/c for the summer period
5 / 10·Jul 2026
Modern vibes
Carpet had lots of dust that you could feel as soon as entering the room. Mattress of very poor condition quality. No A/C
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of City of Westminster
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Queens Park by Viridian Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Queens Park by Viridian Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Queens Park by Viridian Apartments?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and contactless check-in/out.
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