Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
9 / 10
Place is very comfortable and pretty cool with all the Eagles memorabilia.
The property was awesome! Would love to stay there when there’s a game
Everything was great. Only drawback was that our code to get to the second floor stopped working on the second day and took a little bit to sort it out
1 / 10
no electricity and terrible customer service
We were unable to stay there
We arrived at this property to check in to stay from 1/25 to 29. We had some issues with the code for the outside gate but other a neighboring tenant let us in to the outside gate. When we came into the hallway where there was contactless check-in, We then attempted to use the code that was provided to us to open the hallway door leading up the stairs to the apartment door. Code did not work. After calling back, more than once, we got a code that worked for the hallway door. Then, when we reached the apartment door, the code did not work on the apartment door. We had to call back again and ask for another code for the apartment door. After two or three rounds, we finally got an emergency code which worked on both doors. However, upon entering the apartment, none of the light switches turned on, there was no heat, and the electricity was clearly not working. At this point, we had been at the property for about an hour with two small (now very tired and upset) children. Because we are unwilling to stay in a property without electricity, we left and obtained lodging elsewhere.
We have 2 videos, one of the codes not working and one of the light switches not turning on that are posted here:
https://youtube.com/shorts/fplN1Btcpcs?feature=share
https://youtube.com/shorts/ViDFuAItmAs?feature=share
I then contacted the provider to request a full refund. They inquired if I turned on the electricity breaker. I communicated to them that it is not my responsibility to handle (foreign) electrical breakers and again asked for a refund. The provider began responding to my inquiries indicating that they were “checking into it.” I requested updates from them on 1/26, 1/28, 2/2, and 2/17. The last response was 2/3 that they were “checking on it” and there has been no response since.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Rakuten STAY x EAGLES 202 with Roof balcony. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Rakuten STAY x EAGLES 202 with Roof balcony pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rakuten STAY x EAGLES 202 with Roof balcony?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Sendai
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
WiFi/Internet
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Rakuten STAY x EAGLES 202 with Roof balcony. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Rakuten STAY x EAGLES 202 with Roof balcony pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Rakuten STAY x EAGLES 202 with Roof balcony?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and wifi/internet.
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