Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Dirty, filthy, unstaffed pit
Short walk to DLR station. Good Wifi.
AVOID AT ALL COSTS
Absolutely disgusting, filthy, rancid place where ZERO thought is given to anything like health and safety, and certainly not to anything resembling customer service or even basic pride.
If this was my place I'd be ashamed for anyone to even see inside, let alone have the sheer audacity to charge anyone to stay there.
Bathrooms: intermittent hot water - totally cold on one occasion I wanted to shower. Wet floor in one bathroom. Sticky-dirty floor in the other (random wipe of it with a tissue came up black). A balled-up damp towel or rag just lying on the floor. Toothpaste scum on the sink. Broken cabinets. Grimy shower screens. General dirt/grime/hair on the toilets. Also be aware that the bathrooms are downstairs and the bedrooms upstairs, which is not convenient at night.
NO TOILET PAPER. Seriously?? It doesn't even cross a host's mind to offer this?? Luckily I spotted this before it was too late and walked to a shop to buy my own supply. What if it was late at night? This shows what utter disdain they have for paying customers.
Kitchen: Bins full and unemptied for all three days. A woman deep-frying fish with the door open when I arrived - her right, as it's communal, but no thought given to that stinking the house out. Somebody else frying something at 4am for two consecutive days, creating smells in the dead of night as well as noise.
Stairs were scattered with random detritus, showing the owners don't even care enough to run a vacuum cleaner over things for a few seconds every so often. The walls were filthy and smudged too.
The bedroom was passable, but with grimy windowsills, a broken bin, slightly stained sheets.
And on the last night I saw something scurry along the skirting board. It was out of the corner of my eye and gone before I could identify it, but it was the size of a small mouse or large cockroach.
AVOID AT ALL COSTS
10 / 10
Comfortable experience and outstanding communication
Very comfortable and clean. Easy to communicate and a pleasant time
9 / 10
Enjoyable and peaceful stay. It felt like I was at home. Thank you
Good location comfortable bed, towels provided, clean shower room/toilet.
Easy to find the property.
Very helpful staff
Just a little bit dusty and the water jug filter was full of moss.
I’d rather it wasn’t in there.
5 / 10
Passable time
The shared kitchen is fully equipped. There is Tv which you can select Netflix and the internet connection seems great too. There is also a small library.
The room was not well cleaned. There is an old wretched stool placed in the corner- I do not know why it should be there. On descending the stairs you could see a pile of dirt around the bed area in my room. The kitchen was always occupied by another person - I suppose she lives there. The toilet has no Toilet papers most of the time. The location is somewhat bad unless you are familiar with the area.
Very comfortable and clean. Easy to communicate and a pleasant time
9 / 10Outstanding·Oct 2026
Good location comfortable bed, towels provided, clean shower room/toilet.
Easy to find the property.
Very helpful staff
Just a little bit dusty and the water jug filter was full of moss.
I’d rather it wasn’t in there.
8 / 10Excellent·Jul 2026
Very comfortable and friendly
5 / 10·Sep 2026
The shared kitchen is fully equipped. There is Tv which you can select Netflix and the internet connection seems great too. There is also a small library.
The room was not well cleaned. There is an old wretched stool placed in the corner- I do not know why it should be there. On descending the stairs you could see a pile of dirt around the bed area in my room. The kitchen was always occupied by another person - I suppose she lives there. The toilet has no Toilet papers most of the time. The location is somewhat bad unless you are familiar with the area.
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Umbrella Properties London Excel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Umbrella Properties London Excel pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Umbrella Properties London Excel?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and kitchen.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this vacation rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Kitchen
WiFi/Internet
Shared living spaces
Garden
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
Map of London
Ratings and reviews
5.9 / 10
(320 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Very comfortable and clean. Easy to communicate and a pleasant time
9 / 10Outstanding·Oct 2026
Good location comfortable bed, towels provided, clean shower room/toilet.
Easy to find the property.
Very helpful staff
Just a little bit dusty and the water jug filter was full of moss.
I’d rather it wasn’t in there.
8 / 10Excellent·Jul 2026
Very comfortable and friendly
5 / 10·Sep 2026
The shared kitchen is fully equipped. There is Tv which you can select Netflix and the internet connection seems great too. There is also a small library.
The room was not well cleaned. There is an old wretched stool placed in the corner- I do not know why it should be there. On descending the stairs you could see a pile of dirt around the bed area in my room. The kitchen was always occupied by another person - I suppose she lives there. The toilet has no Toilet papers most of the time. The location is somewhat bad unless you are familiar with the area.
$$$$
5.9
(320 Ratings)
"Very comfortable and clean. Easy to communicate and a pleasant time"
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of London
About this vacation rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Kitchen
WiFi/Internet
Shared living spaces
Garden
Smoking allowed
Key access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this vacation rental has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Umbrella Properties London Excel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Umbrella Properties London Excel pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Umbrella Properties London Excel?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and kitchen.
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