L'Estrade 4 - Appartement 2 bedrooms with the view lake & garage
8.1 / 10
Excellent(16 Ratings)
$$$$
Apartment in Annecy
5 guests · 2 bedrooms · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
5 / 10
Unacceptable: lack of cleanliness, organization, and safety
Our experience was severely marred by shocking cleanliness issues, poor organization, unprofessional staff behavior, and a serious safety violation. These problems were so significant that I feel compelled to warn future guests and urge the property to take immediate action.
🚨 Critical Safety Violation
- The mandatory smoke detector (required by French law for all holiday rentals) was dismounted and stored in a cabinet, rendering it useless in an emergency.
🧹 Disgusting Cleanliness Standards
The apartment was filthy upon arrival. We found:
- Thick dust on all surfaces and furniture.
- Dust bunnies and debris under the beds, untouched for months.
- Stained toilets with visible grime.
- A dirty oven with leftover food residue.
- A grease-clogged kitchen vent, clearly neglected.
- Heavily stained mattress protectors (only discovered after removing the sheets, as instructed by staff).
- Uncovered, stained pillows that appeared unwashed.
For a property claiming to offer quality accommodation, this is completely unacceptable. Basic hygiene was not met.
🛏️ Poor Organization & Unresolved Issues
- The double bed had mismatched pillows (one large, one small), showing zero attention to detail.
- Staff were confused about the apartment layout: unsure if there was a fifth bed or if we’d have to sleep on the sofa. Once the bed was found, they didn’t know if sheets were available.
- Technical problems ignored:
- Loose blind switch.
- Unstable AC control panel.
- Garage door wouldn’t close—staff promised a fix, but nothing was done.
🚪 Chaotic Check-In & Unprofessional Staff
- The two staff members handling our arrival:
- Had no ID badges.
- Didn’t know where the garage or apartment was.
- Made us move our car multiple times across the parking lot to find the correct spot.
- No pre-check inspection was done—it was clear the apartment hadn’t been verified before our arrival.
- Their lack of knowledge made us question the legitimacy and safety of the stay.
8 / 10
5 soeurs en vadrouille
Emplacement exceptionnel avec garage, alentours et immeuble moderne et bien entretenu. Personnel très courtois par message.
L'appartement aurait besoin d'un nettoyage general, soda à changer, armoire où il manque un tiroir, les lits n:étaient pas prêts, odeur d'égouts dans le corridor de l'immeuble,vaisselle sale...
9 / 10
Un beau séjour à Annecy
L'appartement se situe dans un nouveau développement à Annecy près du lac. Il est très bien situé et on peut tout faire à pied. Annecy est un endroit fort agréable à visiter. Le lac est magnifique et le vieux Annecy est charmant. L'appartement possède une belle terrasse, une cuisine bien équipée et deux chambres confortables.
8 / 10
Sehr gute Wohnung, gerne wieder
Sehr gute Lage, schöner Ausblick vom Balkon. Parkplatz in der Tiefgarage im Gebäude. Alles vorhanden, was nötig ist.
Emplacement exceptionnel avec garage, alentours et immeuble moderne et bien entretenu. Personnel très courtois par message.
L'appartement aurait besoin d'un nettoyage general, soda à changer, armoire où il manque un tiroir, les lits n:étaient pas prêts, odeur d'égouts dans le corridor de l'immeuble,vaisselle sale...
9 / 10Outstanding·Sep 2026
L'appartement se situe dans un nouveau développement à Annecy près du lac. Il est très bien situé et on peut tout faire à pied. Annecy est un endroit fort agréable à visiter. Le lac est magnifique et le vieux Annecy est charmant. L'appartement possède une belle terrasse, une cuisine bien équipée et deux chambres confortables.
8 / 10Excellent·Sep 2026
Sehr gute Lage, schöner Ausblick vom Balkon. Parkplatz in der Tiefgarage im Gebäude. Alles vorhanden, was nötig ist.
Unbequeme Gartenmöbel auf der Terrasse.
5 / 10·Jun 2026
Hezký výhled, krásná terasa, slušná kuchyň, dobré spaní
Velký problém s parkováním, ačkoliv bylo v ceně. Slečna nám vůbec neurčila garáž, která k apartmánu náležela. S tím nastaly velké problémy, museli jsme parkovat na chodbě, kde nám někdo neustále poškozoval auto (ze tří stran poškrábané, na oknech nalepená oboustranná izolepa, zvednuté stěrače). Problémy byly i s výjezdem, protože jsme obdrželi pouze k jedné bráně, ale byly tam dvě, takže jsme museli čekat až někdo pojede.
Dále byl nedostatek toaletního papíru, v kuchyni chyběly papírové ubrousky, sůl, cukr, což ve čtyřhvězdičkovém apartmánu by mělo být standardní.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at L'Estrade 4 - Appartement 2 bedrooms with the view lake & garage. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is L'Estrade 4 - Appartement 2 bedrooms with the view lake & garage pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at L'Estrade 4 - Appartement 2 bedrooms with the view lake & garage?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
Map of Annecy
Ratings and reviews
8.1 / 10
Excellent(16 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Emplacement exceptionnel avec garage, alentours et immeuble moderne et bien entretenu. Personnel très courtois par message.
L'appartement aurait besoin d'un nettoyage general, soda à changer, armoire où il manque un tiroir, les lits n:étaient pas prêts, odeur d'égouts dans le corridor de l'immeuble,vaisselle sale...
9 / 10Outstanding·Sep 2026
L'appartement se situe dans un nouveau développement à Annecy près du lac. Il est très bien situé et on peut tout faire à pied. Annecy est un endroit fort agréable à visiter. Le lac est magnifique et le vieux Annecy est charmant. L'appartement possède une belle terrasse, une cuisine bien équipée et deux chambres confortables.
8 / 10Excellent·Sep 2026
Sehr gute Lage, schöner Ausblick vom Balkon. Parkplatz in der Tiefgarage im Gebäude. Alles vorhanden, was nötig ist.
Unbequeme Gartenmöbel auf der Terrasse.
5 / 10·Jun 2026
Hezký výhled, krásná terasa, slušná kuchyň, dobré spaní
Velký problém s parkováním, ačkoliv bylo v ceně. Slečna nám vůbec neurčila garáž, která k apartmánu náležela. S tím nastaly velké problémy, museli jsme parkovat na chodbě, kde nám někdo neustále poškozoval auto (ze tří stran poškrábané, na oknech nalepená oboustranná izolepa, zvednuté stěrače). Problémy byly i s výjezdem, protože jsme obdrželi pouze k jedné bráně, ale byly tam dvě, takže jsme museli čekat až někdo pojede.
Dále byl nedostatek toaletního papíru, v kuchyni chyběly papírové ubrousky, sůl, cukr, což ve čtyřhvězdičkovém apartmánu by mělo být standardní.
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Annecy
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at L'Estrade 4 - Appartement 2 bedrooms with the view lake & garage. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is L'Estrade 4 - Appartement 2 bedrooms with the view lake & garage pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at L'Estrade 4 - Appartement 2 bedrooms with the view lake & garage?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and balcony/terrace.
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